GBF Smart Video Door Phone & Intercom System, 1080P Camera, POE, Remote Lock Control, Silver, Model PL963PMPOE, 1 Count

Frequently Asked Questions

• Q: What are the dimensions of the GBF Smart Video Door Phone? A: The dimensions are eight inches long, four inches wide, and two inches high. This compact size makes it suitable for various entryways.
• Q: What material is the GBF Smart Video Door Phone made of? A: It is made of aluminum, which provides durability and a sleek finish. The metal construction enhances its weatherproof capabilities.
• Q: Is the GBF Smart Video Door Phone compatible with existing door chimes? A: Yes, it can connect to any existing chime in your premises. This is done via the internal normally-open dry-contact relay.
• Q: How do I install the GBF Smart Video Door Phone? A: You can install it easily by following the setup instructions provided in the app. It connects to your smart device in just minutes.
• Q: Can I control door locks with the GBF Smart Video Door Phone? A: Yes, you can control two locks remotely through the smartphone app. This feature allows for convenient access management.
• Q: Does the GBF Smart Video Door Phone support temporary access codes? A: Yes, it supports the creation of temporary access codes. This is useful for granting access to guests without permanent PINs.
• Q: How should I clean the GBF Smart Video Door Phone? A: You can clean it with a soft, damp cloth. Avoid using harsh chemicals that could damage the aluminum surface.
• Q: Is the GBF Smart Video Door Phone weatherproof? A: Yes, it has an IP65 weatherproof rating. This means it is designed to withstand outdoor conditions.
• Q: What is the warranty period for the GBF Smart Video Door Phone? A: It comes with a one-year manufacturer's warranty. This covers any defects in material or workmanship.
• Q: What do I do if my GBF Smart Video Door Phone arrives damaged? A: If it arrives damaged, you should contact customer support for assistance with a return or replacement. They will guide you through the process.
• Q: Is there a subscription fee for using the GBF Smart Video Door Phone features? A: No, there are no subscription fees for basic features. However, optional features may require a subscription.
• Q: How many clients can connect to the GBF Smart Video Door Phone? A: Multiple clients can connect to a single IP doorbell. This allows several devices to access the doorbell's features.
• Q: Can I adjust the motion detection settings on the GBF Smart Video Door Phone? A: Yes, you can program the advanced motion detection settings through the app. This includes defining the area of interest and sensitivity.
• Q: Does the GBF Smart Video Door Phone have a built-in camera? A: Yes, it features a built-in dual-stream ONVIF 1080P IP camera. This provides a wide viewing angle and clear video quality.
• Q: Can I operate the GBF Smart Video Door Phone at night? A: Yes, it has illumination LEDs for clearer video in low light conditions. This ensures visibility even at night.