FURORA LIGHTING Gold Real Wax Flameless Candles, 8PK Remote Controlled LED Pillar & Votive, Battery Operated Decor

Frequently Asked Questions

• Q: What materials are the candles made of? A: The candles are made of real wax for the pillar candles and high-quality plastic for the votive candles. This ensures a realistic look while being safe and flameless.
• Q: What are the dimensions of the pillar and votive candles? A: The pillar candles measure three inches in diameter by six inches and four inches in height. The votive candles are one point six inches in diameter by one point eight inches in height.
• Q: What type of batteries do the candles use? A: The pillar candles require three AAA batteries each, while the votive candles use one CR2032 battery each. All batteries are included with the purchase.
• Q: How do I use the remote control for these candles? A: To use the remote control, simply point it at the candles and adjust the brightness, flicker, and timer settings for all eight candles simultaneously.
• Q: Are these candles suitable for outdoor use? A: No, these candles are designed for indoor use only. Their flameless feature makes them safe around children and pets, but they should be kept indoors.
• Q: Can I set timers on these candles? A: Yes, the candles can be set to timers of two, four, six, or eight hours. This allows for convenient automatic shut-off.
• Q: How do I clean and maintain these candles? A: To clean the candles, simply wipe them down with a soft, dry cloth. Avoid using water or cleaning solutions to prevent damage.
• Q: Are these candles safe to use around pets and children? A: Yes, these flameless candles are completely safe for use around pets and children. They do not produce flames, smoke, or dripping wax.
• Q: How should I store these candles when not in use? A: Store the candles in a cool, dry place away from direct sunlight. This will help maintain their appearance and functionality.
• Q: What is the warranty policy for these candles? A: The candles come with a standard warranty, which covers manufacturing defects. For specific terms, please refer to the product packaging.
• Q: What should I do if my candles arrive damaged? A: If your candles arrive damaged, please contact customer service immediately for assistance. They will guide you through the return or replacement process.
• Q: Are these candles suitable for special occasions? A: Yes, these candles are perfect for various occasions, providing ambient lighting for celebrations, dinners, or everyday home décor.
• Q: Do these candles emit any heat? A: No, these flameless candles do not emit heat as they use LED lights, making them safe to touch and use in any setting.
• Q: Can I mix and match these candles with other decorations? A: Yes, these elegant candles can be easily mixed and matched with other home décor items. Their gold color complements many styles.
• Q: What certifications do these candles have? A: These candles are CE verified and compliant with RoHS, WEEE, and FCC regulations, ensuring they meet safety and environmental standards.