Fpoo Christmas Window Candles Battery Operated With Timer Remote Control,6 Pcs Led Cordless Flameless Taper Candlesticks Lights

Frequently Asked Questions

• Q: What materials are the candles made from? A: The candles are made from plastic and ABS materials, ensuring durability and safety.
• Q: What are the dimensions of the candles? A: Each candle measures zero point eighty-two inches in diameter and seven point eight seven inches in height.
• Q: How many candles are included in the package? A: The package includes six LED flameless taper candles for your holiday decor.
• Q: How do you operate the candles? A: You can operate the candles using the included multifunctional remote control or set the timer for four or six hours.
• Q: Are these candles suitable for outdoor use? A: No, these battery-operated candles are not waterproof and should not be used outdoors in wet conditions.
• Q: Can I adjust the brightness of the candles? A: Yes, you can adjust the brightness using the remote control by pressing the plus key.
• Q: How do I keep the candles in good condition? A: To maintain the candles, store them in a cool, dry place and remove batteries if not in use for an extended period.
• Q: What is the battery life of the candles? A: Each candle can last up to two hundred sixty hours in light mode and one hundred fifty hours in flickering mode.
• Q: Are these candles safe for children and pets? A: Yes, these flameless candles are safe for families with pets and young children as they do not have a real flame.
• Q: How do I troubleshoot the remote control if it doesn't work? A: If the remote control isn't working, remove the transparent insulation sheet from the remote to activate it.
• Q: Can the candle be used with other holders? A: Yes, the candles can be used with other holders, but they come with gold removable holders designed specifically for them.
• Q: What if my order arrives damaged? A: If your order arrives damaged, please contact customer service for assistance and a satisfactory solution.
• Q: Is there a warranty for the candles? A: Yes, the product typically comes with a warranty; please check the packaging or contact the seller for details.
• Q: How do I clean the candles? A: To clean the candles, gently wipe them with a soft, damp cloth to avoid damaging the plastic material.
• Q: Can I use rechargeable batteries in the candles? A: Yes, you can use rechargeable batteries, but ensure they are compatible with the candle's specifications.
• Q: What color light do the candles emit? A: The candles emit a warm color light, creating a cozy and inviting atmosphere.