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Frequently Asked Questions

• Q: What are the dimensions of the charger? A: The charger measures two point one inches by one point two inches by two point fifteen inches. This compact size makes it easy to carry and use.
• Q: What is the output voltage of the charger? A: The charger offers multiple output voltages: five volts, nine volts, twelve volts, fifteen volts, and twenty volts. This versatility allows it to charge various devices efficiently.
• Q: What is the length of the charging cable? A: The charging cable is six point six feet long. This extra length provides flexibility for charging from a distance.
• Q: How do I use this charger with my phone? A: To use the charger, simply connect it to your phone using the included USB-A to USB-C cable. Ensure your device is compatible for optimal charging speed.
• Q: Is this charger compatible with my OnePlus device? A: Yes, this charger is compatible with multiple OnePlus models, including OnePlus thirteen, twelve, eleven, and ten Pro. It supports various charging speeds based on the device.
• Q: Can I use this charger with non-OnePlus devices? A: Yes, the charger is compatible with other brands that support quick charging protocols like QC three point zero and AFC. It is versatile for many smartphones.
• Q: How do I keep the charger in good condition? A: To maintain the charger, avoid exposing it to extreme temperatures and moisture. Store it in a cool, dry place when not in use.
• Q: Is it safe to leave the charger plugged in? A: Yes, the charger has built-in safety features, including over-voltage and over-current protection. This ensures safe usage even when left plugged in.
• Q: What should I do if the charger doesn't work? A: If the charger doesn't work, first check the connections and ensure it's plugged into a functioning outlet. If issues persist, consider contacting customer support for assistance.
• Q: Does this charger come with a warranty? A: Yes, the charger typically comes with a manufacturer's warranty. Check the packaging or product details for specific warranty information.
• Q: What materials is the charger made from? A: The charger is made from durable plastic with electronic components designed for high performance. This ensures longevity and reliable charging.
• Q: Can this charger charge multiple devices at once? A: No, this charger is designed for one device at a time. However, it provides fast charging for that single device.
• Q: Is the charger suitable for international use? A: Yes, the charger accepts input voltage from one hundred to two hundred forty volts. It can be used internationally with the appropriate plug adapter.
• Q: What fast charging protocols does this charger support? A: The charger supports multiple fast charging protocols, including AFC, QC three point zero, and FCP. This enhances compatibility with various devices.
• Q: How do I clean the charger? A: To clean the charger, use a dry cloth to wipe the surface. Avoid using liquids or abrasive materials that could damage it.
• Q: What devices can I charge with this charger? A: You can charge a variety of devices, including OnePlus phones, Samsung phones, and other devices that support quick charging standards. It's widely compatible.