⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What are the materials used in these filters?A: These filters are made from HEPA and activated carbon materials. The H13 True HEPA filter captures tiny airborne particles, and the activated carbon absorbs household odors.
Q: How many filters are included in the package?A: The package includes a total of eight filters. This consists of four H13 True HEPA filters and four activated carbon filters.
Q: What is the size of the filters?A: The filters are designed specifically for the Alexapure Breeze models. They fit perfectly into the air purifiers without any additional measurements needed.
Q: How do I replace the filters?A: Replacing the filters is simple and requires no tools. Just remove the old filters from the air purifier and insert the new ones in their place.
Q: Can these filters be used with other air purifier brands?A: No, these filters are only compatible with Alexapure Breeze models AP-B102 and 3049. They will not work with other brands.
Q: How often should I replace the filters?A: You should replace the filters every six months. This may vary depending on usage and environmental conditions.
Q: How do I clean the air purifier after filter replacement?A: To clean the air purifier, wipe the exterior with a damp cloth. Avoid using harsh chemicals that may damage the unit.
Q: Are these filters safe for pets and children?A: Yes, the filters are safe for households with pets and children. They help trap allergens and odors, improving indoor air quality.
Q: What should I do if the filters arrive damaged?A: If the filters arrive damaged, contact customer support for a replacement. Ensure you have your order details ready for assistance.
Q: How do I store the filters before use?A: Store the filters in a cool, dry place away from direct sunlight. This helps maintain their effectiveness until installation.
Q: Is there a warranty for these filters?A: Yes, these filters come with a satisfaction guarantee. If you're not satisfied, you can contact the manufacturer for support.
Q: What type of particles do these filters capture?A: The H13 True HEPA filter captures 99.97% of airborne particles down to 0.3 microns. This includes dust, pollen, and pet dander.
Q: Do these filters remove odors?A: Yes, the activated carbon filter effectively absorbs household odors from pets, cooking, and smoke. It helps keep your indoor air fresh.
Q: How do I know when to replace the filters?A: It's recommended to replace the filters every six months. However, if you notice reduced air flow or lingering odors, check the filters sooner.
Q: Are the filters disposable?A: Yes, the filters are disposable. Once they reach the end of their life, simply remove and discard them responsibly.