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Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen - Black, Model 899-00048-02
Vendor: Facebook
Type: iPads & iOS Tablets
Sku: WBCOMB07HFWG8S4
Availability: In Stock
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Sold by Electroeshop, an authorized reseller.
Returns accepted within 30 days | support@electroeshop.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
All returns require a Return Authorization (RA) number before sending.
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Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen - Black, Model 899-00048-02
$427.16
Frequently Asked Questions
- Q: What are the dimensions of the Facebook Portal Plus? A: The dimensions are eight point eighty-one inches in length, five point fifty-four inches in width, and seventeen point seventy-two inches in height.
- Q: What model number is the Facebook Portal Plus? A: The model number is eight hundred ninety-nine thousand forty-eight dash zero two.
- Q: What materials is the Facebook Portal Plus made of? A: The Facebook Portal Plus is primarily made of electronic components; specific material details are not disclosed.
- Q: How do I set up the Facebook Portal Plus for video calling? A: To set up, connect the Portal to a wireless internet connection and AC power, then follow the on-screen instructions.
- Q: Can I use the Facebook Portal Plus for group video calls? A: Yes, you can host or join a group video call with up to fifty participants using Messenger Rooms.
- Q: How do I connect my social media accounts to the Facebook Portal Plus? A: You can connect Instagram and Facebook accounts through the mobile app linked to your Portal.
- Q: What are the cleaning instructions for the Facebook Portal Plus? A: To clean, use a soft, dry cloth. Avoid using liquids or abrasive materials on the screen.
- Q: Is the Facebook Portal Plus safe for children? A: Yes, the Facebook Portal Plus is designed with privacy features, including the ability to disable the camera and microphone.
- Q: What should I do if my Facebook Portal Plus doesn't turn on? A: Ensure it is properly connected to power and the internet. If the issue persists, refer to the troubleshooting section in the manual.
- Q: Does the Facebook Portal Plus come with a warranty? A: Yes, the Facebook Portal Plus typically comes with a limited warranty; check the packaging for specific details.
- Q: How does the Smart Camera work on the Facebook Portal Plus? A: The Smart Camera automatically pans and zooms to keep everyone in the frame during video calls.
- Q: Can I use the Facebook Portal Plus with Zoom? A: Yes, the Facebook Portal Plus is compatible with Zoom for video conferencing.
- Q: Is the Facebook Portal Plus suitable for remote work? A: Yes, it is designed to facilitate remote work and collaboration through applications like Zoom and Workplace.
- Q: How do I ensure my Facebook Portal Plus stays updated? A: The Portal will automatically update over the internet, but you can also check for updates manually in the settings.
- Q: Can the Facebook Portal Plus stream music? A: Yes, you can stream music from platforms like Spotify and Pandora using the Facebook Portal Plus.
- Q: How do I troubleshoot connection issues with the Facebook Portal Plus? A: Check your internet connection and restart the device if necessary. If problems persist, consult the user manual for further guidance.