Eywamage Flameless Pillar Candles Remote Control Flickering LED Birch Wood Birch Bark Assorted Sizes Set of 3

Frequently Asked Questions

• Q: What are the dimensions of the Eywamage Birch Wood Flameless Pillar Candles? A: The dimensions of the candles are three point two inches in diameter by four inches in height for the small candle, five inches for the medium candle, and six inches for the large candle.
• Q: What materials are used in these flameless candles? A: These candles are made from real wax, specifically Acrylonitrile Butadiene Styrene, which gives them a realistic appearance without the fire hazards of traditional candles.
• Q: How long do the candles last on a single set of batteries? A: Each candle lasts over one thousand five hundred hours on a set of two C cell batteries, ensuring long-lasting use without frequent battery changes.
• Q: How do I operate the remote control for these candles? A: To operate the candles, use the ten-key remote control to turn them on or off, set timers for two, four, six, or eight hours, and adjust brightness or flickering modes.
• Q: Can these candles be used outdoors? A: Yes, these flameless candles are windproof and can be used outdoors, providing a safe alternative to traditional candles without the risk of fire.
• Q: Are these candles safe for children and pets? A: Yes, these flameless candles pose no fire risk and are safe for use around children and pets, eliminating concerns about wax spills or burns.
• Q: How should I store these flameless candles? A: Store the candles in a cool, dry place, away from direct sunlight and extreme temperatures, to maintain their shape and appearance.
• Q: What should I do if the candles stop working? A: If the candles stop working, first check and replace the batteries as needed. If issues persist, refer to the user manual or contact customer support.
• Q: Can I use these candles if I want a constant light? A: Yes, to keep the candles on constantly, simply press the 'ON' button without setting a timer.
• Q: Are there any specific care instructions for these candles? A: Avoid exposing the candles to direct sunlight and heat sources to prevent them from softening or melting, and do not attempt to light them as they are flameless.
• Q: What is the maximum range of the remote control? A: The remote control has a maximum range of twenty feet, allowing you to operate all three candles from a distance.
• Q: Is there a warranty or return policy for these candles? A: Yes, the candles come with a warranty, and you can return them if they arrive damaged or do not meet your expectations.
• Q: What makes these candles a good choice for home decor? A: These candles feature a rustic birch bark design, making them a stylish addition to seasonal decor, holidays, and themed events.
• Q: How do I clean these flameless candles? A: To clean the candles, gently wipe the exterior with a soft, dry cloth. Avoid any liquid cleaning agents to preserve their quality.
• Q: Can I use these candles for special occasions? A: Yes, these flameless candles are perfect for special occasions like Christmas, birthdays, and other celebrations, providing ambiance without the hazards of real flames.