Eywamage Birch Bark Flameless Pillar Candles With Remote, Flickering Rustic Battery Led Wood Candles Set Of 3

Frequently Asked Questions

• Q: What materials are the Eywamage Birch Bark Flameless Pillar Candles made of? A: These candles are made from real wax and feature a birch bark effect. They are designed to provide the ambiance of traditional candles without the fire risk.
• Q: What are the dimensions of each candle in the set? A: The candles come in three sizes: small, medium, and large. The small candle measures three point two inches in diameter and four inches high, the medium is five inches high, and the large is six inches high.
• Q: How long does the battery last in these flameless candles? A: Each candle offers over one thousand five hundred hours of continuous light. This is significantly longer than many other brands, thanks to its efficient battery usage.
• Q: How do I operate the Eywamage flameless candles? A: You can operate the candles using the included ten-key remote control. This allows you to turn them on and off, set timers, and choose between flickering and static modes.
• Q: Is the remote control included with the candles? A: Yes, the set includes a remote control. It operates with one CR2025 battery, which is included with the remote.
• Q: Can I use these candles outdoors? A: These flameless candles are designed for indoor use. While they are windproof, it is recommended to keep them away from direct sunlight and extreme temperatures.
• Q: How do I clean and maintain these flameless candles? A: To maintain these candles, simply wipe them with a soft, damp cloth. Avoid using harsh chemicals that can damage the wax surface.
• Q: Are these candles safe to use around pets and children? A: Yes, these flameless candles are safe around pets and children. They do not pose a fire risk or create any mess associated with traditional candles.
• Q: What should I do if my candles do not work upon arrival? A: If your candles do not work after following the operating instructions, please check the battery installation and ensure they are correctly set up. If issues persist, contact customer support.
• Q: Can I adjust the brightness of the candles? A: Yes, the remote control allows you to adjust the brightness of the candles. You can choose between different brightness settings to suit your ambiance.
• Q: Do these candles produce any scent? A: No, these flameless candles do not produce any scent. They are designed to provide the look of traditional candles without any unpleasant odors.
• Q: What is the timer functionality of the remote control? A: The remote control includes a timer function that allows you to set the candles to turn on or off after two, four, six, or eight hours.
• Q: Are the Eywamage candles environmentally friendly? A: Yes, these flameless candles are a more environmentally friendly option compared to traditional candles, as they do not produce smoke, soot, or wax waste.
• Q: How do I dispose of the candles when they are no longer usable? A: When the candles are no longer usable, dispose of them in accordance with local waste disposal regulations. The wax can be recycled in some areas.
• Q: Is there a warranty for these flameless candles? A: Yes, Eywamage typically offers a warranty for their products. Check the packaging or the manufacturer's website for specific warranty details.