ESR MagSafe Car Charger - Qi2 15W Wireless Fast Charging Mount for iPhone 16/15/14/13/12 - Black, Windshield/Dashboard Model 240777001

Frequently Asked Questions

• Q: What is the size of the ESR for Qi2 15W MagSafe Car Mount Charger? A: The car mount charger measures five point seventy-five inches in length, three point fifteen inches in width, and three point seventy-four inches in height.
• Q: What materials is the car mount charger made of? A: The car mount charger is made from plastic, ensuring durability and lightweight design for easy installation.
• Q: Is the ESR car mount compatible with other phone brands? A: No, this car mount is only compatible with the iPhone sixteen, fifteen, fourteen, thirteen, twelve series and Samsung Galaxy S twenty-five Ultra, S twenty-five plus, and S twenty-five with magnetic cases.
• Q: How do I install the ESR car mount charger? A: To install, securely mount it to your dashboard or windshield using the reusable suction cup, adjusting the ball joint for your preferred angle.
• Q: Can I use the ESR car mount with other phone cases? A: For optimal performance, it is recommended to use official or ESR magnetic cases; it is not compatible with Motorola, OnePlus, and Google phones.
• Q: What type of charging cable is recommended for this charger? A: You should use a USB-C to C charging cable with a power output of twenty watts or greater for optimal charging.
• Q: How do I keep the ESR car mount charger clean? A: To maintain cleanliness, use the included cleaning kit to wipe down the surfaces, ensuring no dust or debris interferes with the suction cup.
• Q: Is the charger safe for my phone? A: Yes, the ESR car mount charger is Qi2-certified, providing safe and reliable fast charging for compatible devices.
• Q: What happens if my charger arrives damaged? A: If the charger arrives damaged, you can contact customer support for assistance with returns or replacements under the comprehensive protection plan.
• Q: Can I adjust the angle of the charger once it's mounted? A: Yes, the ball joint design allows you to freely adjust the angle between portrait and landscape for optimal navigation.
• Q: Does the charger come with a car charging adapter? A: No, the charger does not include a car charging adapter; only the HaloLock Dashboard Wireless Charger, dashboard mount, cleaning kit, and USB-C cable are included.
• Q: Is there a warranty for the ESR car mount charger? A: Yes, it comes with a comprehensive twelve-month protection plan and lifetime support for customer inquiries.
• Q: What should I do if my phone doesn't charge while using this mount? A: Ensure that you are using the recommended charging cable and that your phone is placed correctly on the magnetic mount to maintain the connection.
• Q: How much holding force does the magnetic mount provide? A: The magnetic mount provides a powerful holding force of one thousand six hundred grams, keeping your phone securely in place even on bumpy roads.
• Q: Is this charger suitable for navigation purposes? A: Yes, the charger is designed for easy navigation, allowing you to switch between portrait and landscape modes effortlessly.