ESR HaloLock AirPods Pro 2nd Gen & 1st Gen Case MagSafe Compatible Full Drop Protection Polycarbonate Black

Frequently Asked Questions

• Q: What material is the ESR AirPods Pro Case made of? A: The ESR AirPods Pro Case is made of polycarbonate. This material provides durability and resistance against impacts.
• Q: What are the dimensions of the ESR AirPods Pro Case? A: The case measures two point sixty-three inches in length, two point zero two inches in width, and one point zero seven inches in height.
• Q: Is the ESR AirPods Pro Case compatible with other models? A: Yes, it is compatible with AirPods Pro 2nd Generation and AirPods Pro 1st Generation. It supports both USB-C and Lightning charging.
• Q: How do I install the ESR AirPods Pro Case? A: To install, simply slide your AirPods Pro into the case until it fits snugly. Ensure the charging port aligns correctly for charging.
• Q: Can I use the ESR AirPods Pro Case with MagSafe? A: Yes, the case is MagSafe ready. It features strong magnets that secure the case to MagSafe chargers for convenient wireless charging.
• Q: Is there a strap included with the ESR AirPods Pro Case? A: Yes, the case includes an easy-carry strap. This strap can wrap around your wrist or attach to bags or belt buckles.
• Q: How do I clean the ESR AirPods Pro Case? A: To clean the case, use a soft, damp cloth. Avoid using harsh chemicals that could damage the polycarbonate material.
• Q: Is the ESR AirPods Pro Case waterproof? A: No, the ESR AirPods Pro Case is not waterproof. It offers drop protection but should not be submerged in water.
• Q: Can I return the ESR AirPods Pro Case if I'm not satisfied? A: Yes, the product comes with a return policy. If you're not satisfied, you can return it within the specified return window.
• Q: What should I do if my ESR AirPods Pro Case arrives damaged? A: If your case arrives damaged, contact customer support for assistance. They will guide you through the return or replacement process.
• Q: Is the ESR AirPods Pro Case safe for kids? A: Yes, the materials used in the case are safe. However, adult supervision is recommended to prevent children from losing the AirPods.
• Q: How does the speaker cutout feature work? A: The speaker cutouts are specially positioned to allow sound from the FIND MY app to be heard clearly. This helps you locate your earbuds easily.
• Q: Can I use the case while charging my AirPods? A: Yes, you can charge your AirPods while they are in the case. The case is designed to allow access to the charging port.
• Q: What kind of protection does the ESR AirPods Pro Case provide? A: The case offers hybrid drop protection featuring an ultra-hard shell and a flexible shock-absorbing core for maximum durability.
• Q: Does the ESR AirPods Pro Case come with a warranty? A: Yes, the case is covered by a twelve-month protection plan, ensuring you have support for any manufacturing defects.