⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What are the dimensions of the Elgato Prompter?A: The Elgato Prompter measures two hundred twenty-four millimeters wide, two hundred nineteen millimeters high, and two hundred eighty-two millimeters deep.
Q: What is the weight of the Elgato Prompter?A: The Elgato Prompter weighs six hundred ninety grams, or one point fifty-two pounds, without accessories.
Q: What display resolution does the Elgato Prompter have?A: The display resolution of the Elgato Prompter is one thousand twenty-four by six hundred pixels.
Q: How do I connect the Elgato Prompter to my computer?A: You can connect the Elgato Prompter to your PC or Mac using a USB-C interface.
Q: What cameras are compatible with the Elgato Prompter?A: The Elgato Prompter supports most cameras, including DSLRs, webcams, and smartphones.
Q: Can I customize the display on the Elgato Prompter?A: Yes, you can customize the built-in display using Camera Hub software or by dragging and dropping any window.
Q: How do I install the Elgato Prompter?A: Installing the Elgato Prompter is easy; simply attach your camera, plug it into your computer, and you're ready to go.
Q: Is the Elgato Prompter suitable for video calls?A: Yes, the Elgato Prompter is ideal for maintaining eye contact during video calls on platforms like Zoom and Teams.
Q: Can the Elgato Prompter be used for live streaming?A: Yes, the Elgato Prompter is perfect for live streaming, allowing you to read scripts and chat while looking at the camera.
Q: What kind of software is required for the Elgato Prompter?A: You will need Camera Hub software for customization and DisplayLink software for Mac compatibility.
Q: How do I clean the Elgato Prompter?A: To clean the Elgato Prompter, use a soft, dry cloth; avoid using harsh chemicals or abrasive materials.
Q: What should I do if the Elgato Prompter arrives damaged?A: If your Elgato Prompter arrives damaged, contact customer support to initiate a return or exchange.
Q: Is there a warranty for the Elgato Prompter?A: Yes, the Elgato Prompter typically comes with a limited warranty; refer to the product documentation for details.
Q: Can I use the Elgato Prompter with my smartphone?A: Yes, the Elgato Prompter is designed to be compatible with smartphones, allowing you to easily integrate them into your setup.
Q: What is the maximum weight supported by the Elgato Prompter?A: The Elgato Prompter can support a variety of camera weights; however, specific weight limits are not provided in the specifications.