Dukelai Floating Candles with Wand Remote, 20 Pcs Magic Hanging Warmer Light Flameless LED Taper Candles for Halloween Christmas

Frequently Asked Questions

• Q: What materials are the floating candles made of? A: The floating candles are made of plastic. This material is lightweight and safe for indoor use.
• Q: How tall are these floating candles? A: Each floating candle is six point eight inches tall. This size makes them suitable for various decorative arrangements.
• Q: What color are the candles? A: The candles are white. This neutral color complements any decor theme.
• Q: How do you install the floating candles? A: To install, thread the string through the hook and knot it before sticking the candle on the desired surface. It's easy to set up!
• Q: Can the candles be used outdoors? A: No, the candles should not be used in wet environments. They are designed for indoor decoration only.
• Q: How do I operate the floating candles? A: You can operate the candles using a magic wand remote. Simply push the switch to turn the candles on or off.
• Q: Are the candles safe for children and pets? A: Yes, the flameless candles are safe for families with pets or young children. They eliminate the risk of fire and melting.
• Q: What occasions are these candles suitable for? A: These candles are perfect for Christmas, Halloween, and birthday celebrations. They also enhance room decor and theme parties.
• Q: How do I clean the floating candles? A: To clean the candles, wipe them gently with a damp cloth. Avoid using harsh chemicals to preserve their appearance.
• Q: What type of batteries do the candles require? A: The candles require one AAA battery each, which is not included in the package. Make sure to have batteries on hand.
• Q: What if one of my candles arrives damaged? A: If a candle arrives damaged, please contact our Customer Support Team for assistance. They will help resolve the issue promptly.
• Q: How long do the batteries last in the candles? A: Battery life varies based on usage, but typically, one AAA battery can last several hours of continuous use.
• Q: Are the candles adjustable in height? A: No, the candles are fixed at six point eight inches in height. They are not adjustable.
• Q: Can the candles be used as centerpieces? A: Yes, these candles make excellent centerpieces for tables and decorative arrangements, enhancing the ambiance.
• Q: Is there a warranty for the candles? A: Yes, there is a warranty. Please check with the manufacturer for specific warranty details and conditions.
• Q: What should I do if I am not satisfied with my purchase? A: If you are not satisfied, please contact our Customer Support Team. They will assist you with returns or exchanges.