At Electroeshop, we understand that your pet supplies are important. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
Processing Time: Orders are processed within 1-3 business days
Domestic Delivery: Typically 3-5 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Electroeshop currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Electroeshop packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page. For any questions about shipping or delivery, please contact our customer service team at support@Electroeshop.com.
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What are the dimensions of the Vertiv Avocent Longview 5520?A: The dimensions are six inches in length, eight inches in width, and two point zero one inches in height. This compact design makes it easy to fit into various setups.
Q: What video quality does the KVM extender support?A: It supports up to four thousand at sixty hertz. This ensures high-quality video output for demanding applications.
Q: Does the Vertiv Avocent Longview 5520 have USB compatibility?A: Yes, it features USB two point zero compatibility. This allows seamless connection with various devices like tablets and printers.
Q: How do I install the KVM extender?A: To install, connect the transmitter and receiver with a single fiber or copper cable. Then, follow the user manual for additional setup instructions.
Q: Is this product suitable for broadcasting applications?A: Yes, it is ideal for broadcasting and control centers. Its high performance and video quality make it suitable for professional use.
Q: How do I connect my devices to the extender?A: You can connect devices via USB ports or using a fiber or copper cable. The extender supports local and remote connections for up to two users.
Q: What are the care instructions for the device?A: Keep the device in a dry environment and avoid exposure to extreme temperatures. Regularly check the connections for optimal performance.
Q: Is the KVM extender safe to use with multiple devices?A: Yes, it allows simultaneous access for two users, local and remote. This feature enhances collaboration while maintaining device security.
Q: How should I store the KVM extender when not in use?A: Store it in a cool, dry place away from direct sunlight. Ensure that all cables are neatly coiled to prevent damage.
Q: Can I use this extender for dual head devices?A: Yes, it is designed for dual head devices and ensures true emulation. This feature allows it to operate smoothly even without the receiver connected.
Q: How does the local port pass-through feature work?A: The local port pass-through allows two users to access the same machine simultaneously. This enhances productivity in shared environments.
Q: What if I encounter issues during setup?A: If you experience issues, refer to the troubleshooting section in the user manual. You can also contact customer support for assistance.
Q: Does the product come with a warranty?A: Yes, it typically comes with a manufacturer's warranty. Check the packaging or product documentation for specific warranty details.
Q: What types of cables can I use with the extender?A: You can use either fiber or copper cables to connect the transmitter and receiver. The choice depends on your specific range and bandwidth needs.
Q: Is firmware update possible via USB?A: Yes, you can perform firmware updates using a single USB flash drive. This feature enhances device security and performance.
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