At Electroeshop, we understand that your pet supplies are important. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
Processing Time: Orders are processed within 1-3 business days
Domestic Delivery: Typically 3-5 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Electroeshop currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Electroeshop packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page. For any questions about shipping or delivery, please contact our customer service team at support@Electroeshop.com.
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What are the dimensions of the Naxa Portable Dual 12-inch Bluetooth Party Speaker?A: The speaker measures fifteen inches in length, fourteen inches in width, and forty-five point four inches in height. These dimensions make it compact enough for portability.
Q: What color is the Naxa Portable Dual 12-inch Bluetooth Party Speaker?A: The speaker is available in black. This color gives it a sleek and modern look, suitable for any party environment.
Q: Does the Naxa speaker use any hazardous materials?A: Yes, the speaker is categorized under hazardous material due to its battery-powered components. It is important to handle it according to safety guidelines.
Q: How do I connect my devices to the Naxa Portable Dual speaker?A: You can connect your devices via Bluetooth, allowing for wireless streaming of music. The speaker supports a range of up to thirty-three feet when synced with other Naxa Bluetooth devices.
Q: What is the playtime of the Naxa Portable Dual speaker?A: The speaker offers up to two point five hours of playtime on a full charge. This duration is ideal for short gatherings or parties.
Q: Is the Naxa Portable Dual speaker suitable for outdoor use?A: Yes, the speaker is portable and designed for outdoor use, making it perfect for parties in parks or backyards. Just ensure that it is kept away from rain.
Q: How do I enhance the sound experience with this speaker?A: You can enhance your listening experience by using the six built-in music sound effects. These effects can add excitement to your music during parties.
Q: Can I charge the Naxa Portable speaker while using it?A: Yes, you can use the speaker while it is charging. However, for optimal performance, it is recommended to charge it fully before extended use.
Q: What is the warranty policy for the Naxa Portable speaker?A: The warranty policy typically covers manufacturing defects for one year. Always check the specific terms provided with your purchase for detailed information.
Q: How do I clean the Naxa Portable Dual speaker?A: To clean the speaker, use a soft, dry cloth to wipe the surface. Avoid using liquids or abrasive materials that could damage the finish.
Q: What do I do if my Naxa speaker doesn't turn on?A: If the speaker doesn't turn on, first ensure it is charged. If it still does not respond, check the connection with the power source or refer to the user manual for troubleshooting tips.
Q: Is the Naxa Portable speaker compatible with all Bluetooth devices?A: Yes, the speaker is compatible with most Bluetooth-enabled devices, including smartphones, tablets, and laptops. Ensure your device's Bluetooth is turned on for pairing.
Q: Can I connect multiple Naxa speakers together?A: Yes, you can connect multiple Naxa Portable speakers using the True Wireless Stereo feature. This allows for synchronized sound across speakers within thirty-three feet.
Q: What kind of music can I play on the Naxa Portable speaker?A: You can play any music genre that you enjoy, as the speaker supports streaming from Bluetooth-enabled devices. It delivers high-quality audio for all types of music.
Q: Does the Naxa Portable speaker have an FM tuner?A: Yes, the speaker includes a built-in FM tuner. This allows you to listen to your favorite radio stations in addition to streaming music.
Q: What inputs are available on the Naxa Portable speaker?A: The speaker features a USB port, a MicroSD card slot, and a three point five millimeter input. These options provide various ways to play your music.
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