Dromance Christmas Tree Glass Flameless Candles With Remote Timer Battery Operated Real Wax 3D Wick Led Flickering Pillar Candle

Frequently Asked Questions

• Q: What materials are used in these flameless candles? A: These flameless candles are made from real wax and feature a frosted glass effect. This combination provides a realistic appearance and warm light.
• Q: What are the dimensions of these candles? A: The candles come in three sizes: three inches, four inches, and six inches in height, with a diameter of three inches. They fit most standard candle holders.
• Q: How long do the batteries last in these candles? A: Each flameless candle requires two AA batteries and lasts for about three hundred hours. This means you won't need to change the batteries frequently.
• Q: How do I operate the remote for the candles? A: You can operate the flameless candles using a ten-key remote that controls ON/OFF, brightness, flickering, and timer settings. It works from a distance of twenty feet.
• Q: Is there a timer feature on these candles? A: Yes, the candles have a timer feature with settings for two, four, six, and eight hours. Once set, the timer cycles every twenty-four hours.
• Q: Are these candles safe for children and pets? A: Yes, these flameless candles are safe as they do not produce real flames. They eliminate the risk of fire hazards, making them suitable for homes with children and pets.
• Q: How should I clean these flameless candles? A: To clean the candles, simply wipe them with a soft, dry cloth. Avoid using any harsh chemicals or liquids that could damage the wax or electronic components.
• Q: What should I do if the candles arrive damaged? A: If the candles arrive damaged, please contact customer support for assistance. They will help you with returns or replacements according to the satisfaction guarantee.
• Q: Can I use these candles outdoors? A: While these candles are designed for indoor use, they can be used outdoors in covered areas. Avoid exposing them to direct rain or extreme weather.
• Q: Are these candles suitable for holiday decorations? A: Yes, these candles are ideal for holiday decorations. Their gold color and flickering light create a warm and festive atmosphere during the Christmas season.
• Q: Do these candles emit any smoke or odor? A: No, these flameless candles do not emit smoke or odors. They provide a clean and safe alternative to traditional candles.
• Q: How do I store the candles when not in use? A: Store the flameless candles in a cool, dry place away from direct sunlight. This will help maintain their appearance and functionality.
• Q: What kind of batteries do I need for these candles? A: You will need two AA batteries for each candle, which are not included with the purchase. Make sure to use quality batteries for optimal performance.
• Q: Are the flickering effects adjustable? A: Yes, the flickering effect can be adjusted using the remote. You can choose different brightness levels to create the desired ambiance.
• Q: What's the warranty on these flameless candles? A: These candles come with a satisfaction guarantee. If you encounter any issues, customer support will provide assistance to resolve your concerns.