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Frequently Asked Questions

• Q: What material is the DREAMORIE Hug Statue made of? A: The DREAMORIE Hug Statue is made of high-quality resin material. This durable material ensures that the statue remains a beautiful and lasting decoration.
• Q: What are the dimensions of the Hug Statue? A: The Hug Statue measures eight inches in height, three and three-quarters inches in width, and eight inches in length. These dimensions make it a suitable decorative piece for various spaces.
• Q: Does the Hug Statue include an LED candle? A: Yes, the Hug Statue comes with an LED candle included. The candle is battery-operated and flickers like a real candle, adding a warm glow.
• Q: How do I use the Hug Statue candle holder? A: To use the Hug Statue, simply place it in your desired location and turn on the LED candle. It is designed as a decorative piece, providing both beauty and comfort.
• Q: Is the Hug Statue suitable for gift giving? A: Yes, the Hug Statue is an ideal gift for various occasions. It serves as a thoughtful present for friends, family, or anyone needing comfort and encouragement.
• Q: Can I place the Hug Statue outdoors? A: No, it is recommended to keep the Hug Statue indoors. The resin material is not designed to withstand outdoor conditions and may be damaged by the elements.
• Q: How do I clean the Hug Statue? A: To clean the Hug Statue, use a soft, dry cloth to gently wipe its surface. Avoid using harsh chemicals or water to preserve the quality of the resin.
• Q: Is the Hug Statue a safe gift for children? A: Yes, the Hug Statue is safe for children. However, adult supervision is recommended due to the LED candle component and small parts.
• Q: What occasions is the Hug Statue appropriate for? A: The Hug Statue is appropriate for various occasions, including birthdays, sympathy gifts, and celebrations of friendship. It conveys love and support.
• Q: What if my Hug Statue arrives damaged? A: If your Hug Statue arrives damaged, you should contact customer service for a replacement or refund. Ensure to keep the original packaging for returns.
• Q: Is the LED candle replaceable? A: Yes, the LED candle in the Hug Statue can be replaced. You can use standard batteries to power the new candle when needed.
• Q: Can I use the Hug Statue as a night light? A: Yes, the Hug Statue can function as a soft night light. The gentle flickering of the LED candle provides a calming ambiance for nighttime.
• Q: What color is the Hug Statue? A: The Hug Statue is primarily white. This neutral color makes it versatile for any home decor style.
• Q: Is the Hug Statue suitable for a memorial gift? A: Yes, the Hug Statue is a thoughtful memorial gift. It provides comfort and serves as a lasting reminder of loved ones.
• Q: What is the warranty on the Hug Statue? A: The Hug Statue typically comes with a manufacturer's warranty. For specific details, please refer to the product packaging or contact customer service.