DONGNI 2-Pack 1800mAh Replacement Battery & 3-Channel Charger Kit for GoPro Hero 12 11 10 9 Black

Frequently Asked Questions

• Q: What is the capacity of the replacement batteries? A: Each replacement battery has a capacity of eighteen hundred milliamp hours. This high capacity ensures extended shooting time with your GoPro Hero cameras.
• Q: What are the dimensions of the charger? A: The charger measures two point two inches in length, width, and height. Its compact size makes it easy to carry and store.
• Q: What input voltage does the charger require? A: The charger requires an input voltage of five volts. It can be charged using a USB wall adapter, car charger, or power bank.
• Q: How do I charge the batteries? A: You can charge the batteries using the provided charger with a Type-C input. It takes about fifty minutes to charge one battery and up to one hundred fifty minutes for three batteries.
• Q: Is this battery compatible with other GoPro models? A: Yes, these batteries are compatible with GoPro Hero models twelve, eleven, ten, and nine. This versatility makes them a great choice for various GoPro users.
• Q: How can I check if the batteries are charging? A: The charger has a smart LED indicator light. A red light indicates that charging is in progress, while a green light shows that charging is complete.
• Q: What is the charging time for two batteries? A: Charging two batteries takes approximately ninety minutes. This efficient charging time allows you to quickly get back to filming.
• Q: Can I use the charger with any USB power source? A: Yes, the charger can be connected to any power source with a five-volt USB jack. This includes wall chargers, car chargers, and power banks.
• Q: What is the warranty period for this product? A: The product comes with a twelve-month warranty. This warranty provides peace of mind regarding the quality and performance of the batteries and charger.
• Q: Is there a money-back guarantee? A: Yes, there is a thirty-day money-back guarantee. This allows customers to return the product if they are not satisfied within thirty days of purchase.
• Q: How do I safely store the batteries? A: It is recommended to store the batteries in a cool, dry place away from direct sunlight. Use the storage charger box for safe and organized storage.
• Q: Are the batteries safe for travel? A: Yes, the batteries are safe for travel, but they should be stored in your carry-on luggage as per airline regulations for lithium-ion batteries.
• Q: What should I do if the product arrives damaged? A: If the product arrives damaged, you should contact customer service immediately. They will assist you with the return process or provide a replacement.
• Q: Is there a specific way to maintain the batteries? A: To maintain battery performance, avoid fully discharging the batteries before recharging. Store them with a partial charge if not in use for an extended period.
• Q: How long does it take to charge three batteries? A: Charging three batteries takes about one hundred fifty minutes. This allows all three batteries to be charged simultaneously in the storage charger.
• Q: Are there any safety precautions I should take? A: Yes, avoid exposing the batteries to extreme temperatures or moisture. Always use the recommended charger to prevent damage.