Dockem White Koala Tablet Wall Mount Universal Damage Free Adhesive Wall Dock For Ipad, Android And Windows Tablets, And Smartphones

Frequently Asked Questions

• Q: What material is the Dockem Koala Tablet Wall Mount made of? A: The Dockem Koala Tablet Wall Mount is made from ABS plastic. This material is known for its durability and lightweight properties.
• Q: What are the dimensions of the Dockem Koala Tablet Wall Mount? A: The dimensions are three point five four inches in length, zero point seven nine inches in width, and one point five seven inches in height. These compact dimensions make it easy to fit in various spaces.
• Q: How much weight can the Koala Mount hold? A: Each of the included 3M Command Strips can hold up to five pounds. This allows the mount to securely support most tablets and smartphones.
• Q: How do I install the Dockem Koala Tablet Wall Mount? A: Installation takes less than two minutes. Simply attach the plastic brackets using the included damage-free 3M Command Strips on a smooth surface.
• Q: Is the Koala Wall Mount compatible with all tablets? A: Yes, it is compatible with any tablet or case combination that is eleven millimeters thick or less. This includes popular models like the iPad, Samsung tablets, and many others.
• Q: How do I dock my device onto the Koala Wall Mount? A: Docking your device is simple; just align it with the brackets and gently place it in. The brackets cradle your device securely, allowing for easy docking and undocking.
• Q: Can I use the Koala Wall Mount in a bathroom? A: No, the standard Command Strips are not designed for high moisture areas like bathrooms. Special water-resistant strips are recommended for such environments.
• Q: How should I clean the Koala Tablet Wall Mount? A: You can clean the mount with a damp cloth to remove dust and debris. Avoid using harsh chemicals as they could damage the plastic.
• Q: What is the recommended method for removing the Koala Wall Mount? A: To remove the mount, gently stretch the Command Strips off the wall. This method ensures that no damage is caused to the surface.
• Q: Is there a weight limit for using the Koala Wall Mount? A: Yes, the weight limit is ten pounds total, as each Command Strip can hold five pounds. It's important to stay within this limit for safety.
• Q: Can I use the Koala Wall Mount with a protective case? A: Yes, as long as the total thickness of the tablet and case is under eleven millimeters. This feature allows for versatile use with various devices.
• Q: What do I do if my wall is textured? A: The Koala Wall Mount is not recommended for textured surfaces. Smooth, flat surfaces are required for optimal adhesion of the Command Strips.
• Q: Does the Koala Wall Mount cover any buttons or ports? A: Yes, the brackets can block buttons or ports located between one point five to three point seven five inches up from the bottom of the tablet.
• Q: What if I want to move the Koala Wall Mount after installation? A: You can move it, but new Command Strips will be required for reinstallation. The mount can be relocated easily without any tools.
• Q: Is there a warranty for the Dockem Koala Tablet Wall Mount? A: Yes, the manufacturer offers a warranty and free return shipping for any issues, including if the mount fails during the strength test.
• Q: How can I ensure my wall can support the Koala Wall Mount? A: It is recommended to perform a strength test by hanging a bag with weight from the bracket before mounting. This will confirm wall stability.