Degum Upgraded Wireless Car Charger, Cup Holder Phone Mount With 15W Fast Charging Phone Holder Adjustable Long Arm Height, Comp

Frequently Asked Questions

• Q: What is the charging speed of this car charger? A: The charging speed is fifteen watts. This fast wireless car charger is optimized for Pixel and LG phones, offering ten watts for Samsung Galaxy devices and seven point five watts for iPhones.
• Q: What phone models are compatible with this wireless charger? A: It is compatible with iPhone models sixteen, fifteen, fourteen, thirteen, twelve, eleven, XS, and various Samsung and LG devices. However, it does not support foldable phones or models like iPhone 13 mini and iPhone SE.
• Q: What materials are used in this car charger? A: The charger is primarily made of plastic. This ensures durability while keeping the device lightweight and portable.
• Q: How tall can the arm of this charger be adjusted? A: The arm can be adjusted from eight point five inches to eleven inches. This feature allows for easy accessibility to your device without obstructing console components.
• Q: What is the diameter range for the cup holder base? A: The adjustable base fits cup holes ranging from three point zero two inches to four point six two inches. This makes it suitable for a variety of vehicles, including cars and trucks.
• Q: How do I install the wireless car charger? A: To install, simply place the charger into your car's cup holder and adjust the base to fit snugly. Ensure the height of the arm is set for optimal viewing.
• Q: Can I use this charger with my oversized phone case? A: Yes, but you may need to adjust the bottom tray for a secure fit. Ensure the case does not exceed dimensions that could block the charging capabilities.
• Q: Is this charger safe for use with all phone sizes? A: No, it is not compatible with certain smaller models. It cannot accommodate foldable phones and recommends checking dimensions for larger devices.
• Q: How do I clean and maintain this wireless charger? A: To clean, wipe the plastic surface with a damp cloth. Avoid using harsh chemicals that could damage the material.
• Q: What should I do if the charger does not work? A: If the charger does not function, first check the power adapter and connection. If issues persist, refer to the warranty policy for support.
• Q: Does the charger come with a car adapter? A: Yes, the package includes a quick charge three point zero adapter. This adapter is necessary for achieving optimal charging speeds.
• Q: How can I ensure my phone charges quickly with this device? A: To charge quickly, use a car charger with a power output of at least eighteen watts or a quick charge three point zero adapter.
• Q: Is this product suitable for trucks and SUVs? A: Yes, it is designed to fit in cup holders of various sizes, making it compatible with trucks, SUVs, and even boats.
• Q: What if my charger arrives damaged? A: If your charger is damaged upon arrival, contact customer support to initiate a return or exchange process.
• Q: Does this charger have a warranty? A: Yes, it typically comes with a standard warranty. Please check the packaging or manufacturer’s website for specific details.