Redsia Dash Cam Hardwire Kit Type C OBD Power Cable Low Voltage Protection 24h Parking Surveillance ACC Mode Black 3.5m

Frequently Asked Questions

• Q: What are the technical specifications of the Dash Cam Hardwire Kit? A: The Dash Cam Hardwire Kit supports input voltage from twelve volts to twenty-four volts and outputs five volts at three amps. It measures three point five meters long, which is approximately eleven point five feet.
• Q: Is the Dash Cam Hardwire Kit compatible with all vehicles? A: No, the Dash Cam Hardwire Kit does not work with electric vehicles. It is designed to be compatible with most vehicles' OBD ports, except for EVs.
• Q: What kind of power does this hardwire kit provide? A: This hardwire kit provides a constant five volts of power for your dash cam, regardless of the vehicle's ACC mode.
• Q: How do I install the Dash Cam Hardwire Kit? A: To install, simply plug the kit into your vehicle's OBD connector and ensure it powers on your dash cam. Avoid complicated setups involving the fuse box.
• Q: Can I use this hardwire kit for parking surveillance? A: Yes, the hardwire kit features a surveillance mode that allows your dash cam to operate continuously until the car battery voltage drops below eleven point six volts.
• Q: How does the low voltage protection work? A: The low voltage protection feature automatically cuts power to the dash cam when the battery voltage drops to eleven point six volts, preventing battery drain.
• Q: What should I do if the kit doesn’t provide power? A: If the hardwire kit does not provide power, check the compatibility with your dash cam. You may also contact customer support for assistance.
• Q: Can I use the hardwire kit with a hybrid vehicle? A: Yes, the hardwire kit is compatible with most gas and hybrid vehicles, but it does not work with electric or plug-in hybrid vehicles.
• Q: Is there a delay in power shut off with the ACC mode? A: Yes, in ACC mode, the power will shut off twenty minutes after the car engine is turned off to allow for car start functions.
• Q: How do I keep the hardwire kit in good condition? A: To maintain the hardwire kit, ensure secure connections and avoid exposing it to extreme temperatures or moisture. Regularly check for wear.
• Q: What is the maximum voltage range supported by the hardwire kit? A: This hardwire kit supports a voltage range from eight volts to thirty-six volts, converting it to five volts output for dash cams.
• Q: Does this product occupy the car's cigarette lighter port? A: No, using this hardwire kit allows you to keep your cigarette lighter port free for charging other devices.
• Q: What if the USB Type-C connector doesn’t fit my dash cam? A: If the USB Type-C connector does not fit, it may be incompatible with your dash cam's signal pin configuration. Check your dash cam specifications.
• Q: Is this hardwire kit suitable for long-term parking surveillance? A: Yes, the kit is suitable for long-term parking surveillance with its twenty-four-hour monitoring capability in surveillance mode.
• Q: What happens if I have issues during installation? A: If you encounter issues during installation, refer to the user manual or contact customer support for troubleshooting assistance.