Da By Flameless Candles,3D Window Candles, Led Candles 12Pcs.

Frequently Asked Questions

• Q: What are the dimensions of the Da by Fireless Window Candles? A: Each candle measures zero point nine inches in diameter and ten inches in height. They are designed to emulate traditional candles while being battery-operated.
• Q: What materials are used in the Da by Fireless Window Candles? A: These candles are made from durable plastic. This material helps in achieving a realistic appearance without the fire risk associated with traditional candles.
• Q: How many candles are included in the set? A: The set includes twelve flameless candles. Each candle operates on two AA batteries, which are not included.
• Q: How do I operate the Da by Fireless Window Candles? A: You can use the included remote control to turn the candles on and off. The candles also feature a timer function for automatic operation.
• Q: Can I adjust the brightness of the candles? A: Yes, the candles have adjustable brightness settings. You can easily change the brightness using the ten key remote control.
• Q: Are the candles safe for indoor use? A: Yes, these candles are completely safe for indoor use. They eliminate the fire hazard, making them ideal for homes with children or pets.
• Q: How should I clean the Da by Fireless Window Candles? A: To clean the candles, simply wipe them with a damp cloth. Avoid using harsh chemicals to maintain their appearance.
• Q: What type of batteries do the candles use? A: Each candle requires two AA batteries. It is recommended to use rechargeable batteries to reduce environmental impact.
• Q: Can I use the candles outdoors? A: No, these candles are designed for indoor use only. They are not water-resistant and should be kept away from moisture.
• Q: Do these candles have a timer feature? A: Yes, the candles include a timer function that allows you to set them for two, four, six, or eight hours. They will cycle every twenty-four hours.
• Q: What should I do if a candle arrives damaged? A: If your candle arrives damaged, please contact customer support for assistance. They can guide you through the return or replacement process.
• Q: Is there a warranty for the Da by Fireless Window Candles? A: Yes, there is a warranty included with your purchase. Please refer to the product documentation for specific warranty details.
• Q: How do I maximize battery life for the candles? A: To maximize battery life, use the timer function and turn off the candles when not in use. Using rechargeable batteries can also help.
• Q: Are the candles suitable for parties and events? A: Yes, these candles are perfect for parties and events. Their realistic flickering flame technology creates a festive atmosphere without the fire risk.
• Q: What is the color of the Da by Fireless Window Candles? A: The candles feature a warm white light that mimics the glow of a traditional candle flame, enhancing the ambiance of any setting.