Very Important:? Please Make Sure Your Laptop/ Cellphone/ Tablet Is Support Thunderbolt 3 Or Display Output( Dp Alt Mode), Otherwise It Is Not Compatible1. In Order To Enjoy The 4K High Resolution, Please Make Sure To Use A 1.4 Or Higher Version Hdmi Cable, And A 3+9 Vga Cable. 2.If The Resolution Of Your Laptop Is Higher Than The External Monitor, Please Go To Windows Menu--≫ Setting--≫ Display--≫ Advanced Display Settings, Set Your Laptops Resolution Same As Or Lower The Resolution Of External Monitor. 3.If It Does Not Work, You Can Go To The Official Website Of Your Laptop, Update The Bios And Graphics Driver, And Try Again. 4.If You Have A Macbook Or Macbook Pro Running Macos When You First Connect This Adapter, You Can Go To Apple Menu--≫ System Preferences--≫ Displays To Get Extend Or Mirror Function.5.If Two Outputs Are Connected, Then Only One Output Can Receive The Input Signal, The Priority Sequence Is: Hdmi, Vga.Brand Guaranteecablecreation Focus To The Ideal Design Of All Of Our Quality Cables Cablecreation Is Not Only A Brand But Also A Creative Team With Own Factory Manufacturingcablecreation Offer 2 Years Of Equipment Warranty And Lifetime Technical Supportside 1 (Input) : Usb-C Male Gold Plated Shellside 2 (Output) : Hdmi Female (4K*2K, 30Hz) *1Vga Female (1920*1200,60Hz) *1Cable: Triple Shieldedcolor: Black Cable Length: 20Cm (Include Plug &Amp; Sockettwo End)This Adapter Is Built With The Solution Of [Dp Alt Mode] Usb-C To Hdmi +Vga Adapter Is Compatible With The Following Device: *Imac 2017*Macbook Pro 2017 13 And 15 Inch*Macbook Pro 2016 13 And 15 Inch*New Macbook 2016 &Amp; 2015*New Chromebook Pixel*Xps 15 &Amp; 13*Yoga 910 (Please Use The White Usb-C Port) *Yoga 900(Yoga 4 Pro) *Asus Zen Aio All In One Pc*Mate 10*Lumia 950/950Xl(Display Resolution Support Max.: 720P)
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What are the dimensions of the CableCreation USB C to VGA and HDMI Adapter?A: The dimensions of the adapter are nine point three three inches in length, six point one eight inches in width, and zero point nine seven inches in height.
Q: What colors are available for the CableCreation USB C to VGA and HDMI Adapter?A: The adapter is available in black and white.
Q: What is the warranty period for the CableCreation USB C to VGA and HDMI Adapter?A: The adapter comes with a two years limited warranty and lifetime technical support.
Q: How do I connect the CableCreation USB C to VGA and HDMI Adapter?A: To connect, plug the USB-C Male end into your device and connect an HDMI or VGA cable to the respective female ports.
Q: Can I use the HDMI and VGA outputs at the same time?A: Yes, you can use both HDMI and VGA outputs simultaneously, but under extend mode, you will only get two screen images.
Q: Is the CableCreation USB C to VGA and HDMI Adapter compatible with all USB-C devices?A: No, not all USB-C devices are compatible; it requires support for Thunderbolt 3 or Display Output (DP ALT mode).
Q: How do I clean the CableCreation USB C to VGA and HDMI Adapter?A: To clean the adapter, use a soft, dry cloth to wipe the exterior. Avoid using liquid cleaners.
Q: Is the CableCreation USB C to VGA and HDMI Adapter safe for my devices?A: Yes, the adapter is designed to be safe for devices that support Thunderbolt 3 or Display Output.
Q: How should I store the CableCreation USB C to VGA and HDMI Adapter?A: Store the adapter in a cool, dry place and avoid bending the cable to maintain its integrity.
Q: How does the CableCreation USB C to VGA and HDMI Adapter perform with high-resolution displays?A: The HDMI port supports up to four thousand by two thousand pixels at thirty hertz, while the VGA port supports up to one thousand nine hundred twenty by one thousand two hundred pixels at sixty hertz.
Q: What should I do if the adapter doesn't work?A: If the adapter does not work, ensure your device supports DP ALT mode and check for any driver updates.
Q: Can I get technical support for the CableCreation USB C to VGA and HDMI Adapter?A: Yes, CableCreation offers lifetime technical support for this adapter.
Q: What type of HDMI cable is recommended for the best performance?A: It is recommended to use a version one point four or higher HDMI cable for optimal performance.
Q: Does the CableCreation USB C to VGA and HDMI Adapter require any drivers?A: No, the adapter is plug and play and does not require any external software drivers.
Q: What devices are compatible with the CableCreation USB C to VGA and HDMI Adapter?A: It is compatible with devices like iPhone fifteen Plus, MacBook Pro, iPad Pro, Yoga nine hundred ten, and Surface Pro.