Cable Htc99H1228100 R

Frequently Asked Questions

• Q: What are the dimensions of the HTC Cable for VIVE Pro Headset? A: The dimensions are six point eight inches in length, six point seven inches in width, and one point seven inches in height. This compact size makes it easy to manage while connected to your headset.
• Q: What is the model number of the HTC Cable? A: The model number is ninety-nine H one two two eight one zero zero. This model is specifically designed for VIVE Pro and Pro Eye headsets.
• Q: What color is the HTC Cable for VIVE Pro Headset? A: The cable is black. This neutral color blends well with most setups.
• Q: How do I connect the HTC Cable to my VIVE Pro Headset? A: To connect, plug one end of the cable into your VIVE Pro or Pro Eye headset and the other end into the Link Box. Ensure all connections are secure for optimal performance.
• Q: Is the HTC Cable compatible with VIVE Pro 2? A: No, the HTC Cable is not compatible with VIVE Pro 2. It is specifically designed for VIVE Pro and Pro Eye headsets only.
• Q: Can I use this cable with other HTC products? A: No, this cable is exclusively for VIVE Pro and Pro Eye headsets. Other HTC products may require different cables.
• Q: How should I store the HTC Cable when not in use? A: Store the cable in a cool, dry place away from direct sunlight. Avoid excessive bending to maintain its integrity.
• Q: Is it safe to use the HTC Cable for extended periods? A: Yes, it is safe for extended use. Ensure proper ventilation around your equipment to prevent overheating.
• Q: What warranty does the HTC Cable come with? A: The HTC Cable typically comes with a manufacturer's warranty. Check the packaging or HTC's website for specific warranty details.
• Q: What if my HTC Cable arrives damaged? A: If the cable arrives damaged, contact the retailer or HTC customer support for return or replacement options. Keep all packaging materials for the return process.
• Q: How do I clean the HTC Cable? A: To clean, wipe the exterior with a soft, dry cloth. Avoid using moisture or cleaning solutions directly on the cable.
• Q: What should I do if the cable does not connect properly? A: If the cable does not connect, check both ends for secure connections. If issues persist, try using a different USB port or contact support.
• Q: Does the HTC Cable support data transfer? A: Yes, the HTC Cable supports data transfer between the headset and the Link Box. This ensures smooth operation and performance.
• Q: Is this cable suitable for beginners in virtual reality? A: Yes, this cable is suitable for beginners. It is designed for easy setup with VIVE Pro and Pro Eye headsets.
• Q: Can I use the HTC Cable with a PC? A: Yes, the HTC Cable connects to a PC via the Link Box. Ensure your PC meets the necessary specifications for virtual reality.