BM Premium NB-11LH Batteries & Charger for Canon Elph 110-190, SX400-420 Cameras

Frequently Asked Questions

• Q: What type of battery is included with this product? A: This product includes a lithium-ion rechargeable battery. It is specifically designed for Canon PowerShot digital cameras.
• Q: What is the energy storage capacity of the battery? A: The energy storage capacity of the battery is nine hundred milliamp hours. It operates at a voltage of three point seven volts.
• Q: What are the dimensions of the product? A: The product dimensions are five inches in length, four point zero two inches in width, and six inches in height.
• Q: How do I charge the battery? A: You can charge the battery using the included charger. It features a foldable A/C plug for convenient charging anywhere in the world.
• Q: Is the charger compatible with different voltage levels? A: Yes, the charger is designed to work internationally with varying voltage levels. It ensures safe and efficient charging.
• Q: How do I know when the battery is fully charged? A: The charger includes a smart LED indicator that shows the charging status. It will illuminate when the battery is fully charged.
• Q: How should I store the battery when not in use? A: Store the battery in a cool, dry place away from direct sunlight. Ensure it is not exposed to extreme temperatures to maintain its lifespan.
• Q: What safety features does the battery have? A: The battery includes multiple circuit protection features. These protect against overcharging, short-circuits, high temperatures, and surges.
• Q: Can I use this battery with other camera models? A: Yes, this battery is compatible with various Canon models. It works with models like Elph 110, Elph 130, and many more.
• Q: What warranty does this product come with? A: This product includes a full one-year warranty. It covers any manufacturing defects and ensures customer satisfaction.
• Q: Is this battery safe for everyday use? A: Yes, the battery is designed with safety in mind. It has fire-resistant construction and protective circuits for safe operation.
• Q: How long does it take to fully charge the battery? A: Charging time can vary, but typically it takes a few hours to fully charge the battery using the provided charger.
• Q: What should I do if the battery does not hold a charge? A: If the battery does not hold a charge, contact customer support. They can assist you with warranty claims or troubleshooting.
• Q: Are there any specific care instructions for this battery? A: Yes, avoid exposing the battery to moisture and extreme temperatures. Regularly check for any signs of damage.
• Q: Can I use third-party chargers for this battery? A: It is recommended to use the provided charger. Third-party chargers may not provide the same level of safety and efficiency.
• Q: What if the battery arrives damaged? A: If the battery arrives damaged, please contact customer support. They will guide you through the return or replacement process.