Arttoframes Mat 21 18X28 Black 18X28 Smooth Black Custom Mat

Frequently Asked Questions

• Q: What are the dimensions of the mat? A: The mat measures eighteen inches by twenty-eight inches. It is designed to fit into an eighteen by twenty-eight frame.
• Q: What is the opening size for the photo? A: The mat has an opening size of fourteen inches by twenty-four inches. However, the actual opening size is thirteen point seventy-five inches by twenty-three point seventy-five inches.
• Q: What materials is the mat made of? A: The mat is made of lignin-free and pH-neutral materials. This ensures it is safe for your photographs and art.
• Q: Is this mat suitable for custom sizes? A: Yes, this mat can be customized for different opening sizes. You must contact the seller with your desired size within two hours of placing your order.
• Q: What features does this mat have? A: The mat is made from standard four-ply material commonly used in custom frame shops. It is designed for durability and aesthetic appeal.
• Q: How do I use this mat? A: To use the mat, simply place your photograph behind the opening and insert it into the frame. Ensure the mat fits snugly within the frame for the best presentation.
• Q: Can this mat be used for different photo sizes? A: Yes, the mat can accommodate various photo sizes with the custom opening option. Just specify your preferred size when ordering.
• Q: Is this mat easy to install in a frame? A: Yes, the mat is easy to install. Simply align it with the frame and secure it in place using the frame's fasteners.
• Q: Can I clean this mat? A: Yes, you can clean the mat using a soft, dry cloth. Avoid using water or cleaning solutions as they may damage the material.
• Q: How do I store this mat? A: Store the mat flat in a dry place, away from direct sunlight. This will help prevent warping or discoloration.
• Q: Is this mat safe for my artwork? A: Yes, the mat is made from lignin-free and pH-neutral materials, making it safe for photographs and other artwork.
• Q: What if the mat arrives damaged? A: If the mat arrives damaged, you can contact the seller for a return or exchange. Be sure to provide details and photos of the damage.
• Q: Does this mat come with a warranty? A: This mat does not come with a warranty. However, customer service is available for any issues or concerns.
• Q: Is this mat suitable for beginners? A: Yes, this mat is suitable for beginners. Its simple design and easy installation make it accessible for anyone.
• Q: How does this mat compare to other mats? A: This mat is made from high-quality, pH-neutral materials, differentiating it from lower-quality mats that may not protect your artwork as effectively.