Arttoframes Mat 21 15X23 Black 15X23 Smooth Black Custom Mat

Frequently Asked Questions

• Q: What are the dimensions of the ArtToFrames mat? A: The dimensions of the ArtToFrames mat are fifteen inches by twenty-three inches. This size is designed to fit a standard fifteen by twenty-three inch frame.
• Q: What material is the mat made of? A: The mat is made of four ply, lignin-free, and pH-neutral paper. These materials are commonly used in custom frame shops for durability and quality.
• Q: What is the opening size of the mat? A: The actual opening size of the mat is ten point seventy-five inches by eighteen point seventy-five inches. This allows for an eleven by nineteen inch photo to fit properly.
• Q: How do I customize the mat opening size? A: You can customize the mat opening size by contacting ArtToFrames within two hours of placing your order. Please provide your desired opening size via email or the contact seller link.
• Q: Is this mat suitable for framing photos? A: Yes, this mat is suitable for framing photos. It is specifically designed to fit an eleven by nineteen inch photo within a fifteen by twenty-three inch frame.
• Q: Can I use this mat for different photo sizes? A: Yes, you can request custom opening sizes for different photo dimensions. However, the default opening size must be specified upon ordering.
• Q: How do I clean the mat? A: To clean the mat, use a soft, dry cloth to gently wipe away any dust or debris. Avoid using liquids, as they may damage the mat material.
• Q: Is the material of the mat safe for photos? A: Yes, the mat material is safe for photos. It is made from pH-neutral materials, which help protect your photos from damage over time.
• Q: How should I store the mat when not in use? A: Store the mat flat in a cool, dry place to prevent bending or warping. Avoid exposure to direct sunlight and humidity.
• Q: Can I return the mat if I'm not satisfied? A: Yes, you can return the mat if you are not satisfied. Ensure you follow the return policy provided by ArtToFrames at the time of purchase.
• Q: What if the mat arrives damaged? A: If the mat arrives damaged, please contact ArtToFrames immediately for assistance with a replacement or return. They will guide you through the process.
• Q: Are there any hazardous materials in the mat? A: No, there are no hazardous materials in the mat. It is made from safe, non-toxic materials appropriate for framing.
• Q: Can I order additional mats with custom sizes? A: Yes, you can order additional mats with custom sizes. Make sure to specify your requirements when placing your order.
• Q: Is this mat suitable for archival purposes? A: Yes, this mat is suitable for archival purposes. Its lignin-free and pH-neutral composition helps preserve art and photographs.
• Q: Does the mat come in different colors? A: The mat is available in a smooth black color. Other colors may be available, but check with ArtToFrames for specific options.