Arttoframes Mat 154 24X31 Charcoal Cinder/Charcoal Custom Mat For Picture Frame, 24X31

Frequently Asked Questions

• Q: What material is the ArtToFrames MAT-154-24x31-Charcoal made of? A: The ArtToFrames MAT-154-24x31-Charcoal is made from paper. It features standard four-ply material commonly used in custom frame shops.
• Q: What are the dimensions of the mat? A: The mat measures twenty-four inches by thirty-one inches. It is designed to fit a twenty-four inch by thirty-one inch frame.
• Q: What is the actual opening size of the mat? A: The actual opening size of the mat is nineteen point seventy-five inches by twenty-six point seventy-five inches. This allows for proper display of a photograph sized twenty inches by twenty-seven inches.
• Q: How do I customize the opening size of the mat? A: You can customize the opening size by contacting ArtToFrames via email or through the contact seller link. If a custom size request is not received within two hours of your order, the default opening size will be used.
• Q: Is this mat suitable for a photo sized twenty inches by twenty-seven inches? A: Yes, this mat is specifically designed to fit a photo sized twenty inches by twenty-seven inches. The mat's opening accommodates this size perfectly.
• Q: Can I use this mat for different frame sizes? A: No, this mat is specifically designed for a twenty-four inch by thirty-one inch frame. Other sizes may not fit properly.
• Q: How do I care for this mat? A: To care for the mat, keep it in a dry, clean environment away from direct sunlight. Use a soft, dry cloth to remove dust, if necessary.
• Q: Is this mat acid-free? A: Yes, the mat is made from lignin-free and pH-neutral materials, ensuring it is acid-free. This helps preserve your artwork and photographs.
• Q: How should I store the mat if not in use? A: Store the mat flat in a cool, dry place away from moisture. Avoid folding or bending to prevent damage.
• Q: What should I do if the mat arrives damaged? A: If the mat arrives damaged, contact ArtToFrames customer support immediately. They will assist you with the return or exchange process.
• Q: What if I have questions about my order? A: For any questions about your order, you can reach out to ArtToFrames through their contact seller link or customer support email. They are available to help.
• Q: Is this mat suitable for professional framing? A: Yes, this mat is suitable for professional framing. It uses high-quality materials that are commonly utilized in custom frame shops.
• Q: Can this mat be used for archival purposes? A: Yes, this mat is made from acid-free materials, making it suitable for archival purposes. It helps protect your artwork from degradation.
• Q: Does this mat come with a warranty? A: The product details do not specify a warranty. For warranty information, please check directly with ArtToFrames customer support.
• Q: What color is the mat? A: The mat is available in a cinder color. This neutral tone complements a variety of artwork and frames.