Arttoframes Mat 154 23X28 Charcoal Cinder/Charcoal Mat For Picture Frame, 23X28

Frequently Asked Questions

• Q: What are the dimensions of the ArtToFrames MAT-154-23x28-Charcoal mat? A: The dimensions are twenty-three inches by twenty-eight inches. This mat is designed to fit a standard twenty-three by twenty-eight inch frame.
• Q: What materials is the mat made from? A: The mat is made from lignin-free and pH-neutral paper. This ensures durability and longevity for your framed artwork.
• Q: What is the actual opening size of the mat? A: The actual opening size is eighteen point seventy-five inches by twenty-three point seventy-five inches. This allows it to fit a photo sized nineteen by twenty-four inches.
• Q: How do I customize the opening size of the mat? A: You can customize the opening size by contacting the seller. Make sure to include your desired sizes within two hours of placing your order.
• Q: Can this mat fit different photo sizes? A: Yes, the mat fits a photo size of nineteen inches by twenty-four inches. This versatility allows for different artwork framing options.
• Q: Is the mat suitable for archival framing? A: Yes, the mat is made from pH-neutral materials. This means it won't harm your photographs over time, making it suitable for archival purposes.
• Q: How do I clean the ArtToFrames mat? A: To clean the mat, simply use a soft, dry cloth. Avoid using any liquids or harsh cleaning chemicals to maintain its condition.
• Q: Is this mat safe for children’s artwork? A: Yes, the mat is made from safe, non-toxic materials. This makes it a great choice for framing children's artwork.
• Q: Does the mat come in different colors? A: Yes, the mat is available in various colors including Cinder and Charcoal. Check the product listing for more color options.
• Q: How should I store the mat if I'm not using it? A: Store the mat flat in a cool, dry place. Avoid exposure to direct sunlight to prevent fading and warping.
• Q: What if the mat arrives damaged? A: If the mat arrives damaged, you can contact customer service for a return or replacement. Ensure to do this within the return policy period.
• Q: Can I order the mat with different thickness options? A: No, this specific mat is standard four-ply thickness. Different thickness options are not available for this model.
• Q: Is this mat only for pictures, or can it be used for art prints? A: The mat can be used for both pictures and art prints. It provides a professional finish for various types of artwork.
• Q: What is the return policy for this product? A: The return policy allows returns within a specified period if the product is unused and in its original packaging. Check the retailer's website for details.
• Q: How long will it take to receive my order? A: Shipping times can vary, but you can expect your order to arrive within a few business days after processing. Check the shipping info during checkout for specifics.