Arlo Pro Smarthub Arlo Certified Accessory Connects Arlo Cameras To Wi Fi, Works With Arlo Ultra 2, Ultra, Pro 5S 2K, Pro 4,

Frequently Asked Questions

• Q: What are the dimensions of the Arlo Pro SmartHub? A: The Arlo Pro SmartHub measures five point four two inches in length, seven point two inches in width, and three point one inches in height. This compact design allows for easy placement in various locations around your home.
• Q: What connectivity options does the Arlo Pro SmartHub support? A: The Arlo Pro SmartHub supports Wi-Fi at two point four gigahertz, Zwave, ZigBee, and ArloRF. These options provide versatile connectivity for your Arlo cameras.
• Q: Is the Arlo Pro SmartHub compatible with various Arlo camera models? A: Yes, the Arlo Pro SmartHub is compatible with multiple Arlo camera models including Ultra 2, Ultra, Pro 5S 2K, Pro 4, and Essential (Gen 1). This ensures seamless integration with your existing Arlo security setup.
• Q: How do you install the Arlo Pro SmartHub? A: To install the Arlo Pro SmartHub, connect it to your home router using the included Ethernet cable. Then, power it on with the provided adapter and follow the setup instructions in the Quick Start Guide.
• Q: Can I use the Arlo Pro SmartHub with my existing Arlo cameras? A: Yes, the Arlo Pro SmartHub can be used with your existing Arlo cameras. It enhances their connectivity and extends their battery life.
• Q: What is included in the Arlo Pro SmartHub package? A: The Arlo Pro SmartHub package includes one SmartHub, one power adapter, one Ethernet cable, one Quick Start Guide, and one Arlo window decal. Everything you need to get started is included.
• Q: How should I care for the Arlo Pro SmartHub? A: To care for the Arlo Pro SmartHub, keep it in a dry environment and avoid exposure to extreme temperatures. Regularly check connections and ensure it is clean and free from obstructions.
• Q: Is the Arlo Pro SmartHub safe for outdoor use? A: No, the Arlo Pro SmartHub is designed for indoor use only. Placing it outdoors may expose it to moisture and elements that could damage the device.
• Q: How do I update the firmware on the Arlo Pro SmartHub? A: The firmware for the Arlo Pro SmartHub updates automatically when connected to the internet. Ensure your SmartHub is online for the latest updates.
• Q: What should I do if the Arlo Pro SmartHub doesn't connect to my camera? A: If the Arlo Pro SmartHub doesn't connect, first check your internet connection. Ensure the SmartHub and cameras are within range and try restarting both devices.
• Q: Can I return the Arlo Pro SmartHub if I'm not satisfied? A: Yes, the Arlo Pro SmartHub can typically be returned if you are not satisfied. Check the retailer's return policy for specific details on time frames and conditions.
• Q: Does the Arlo Pro SmartHub come with a warranty? A: Yes, the Arlo Pro SmartHub usually comes with a limited warranty. Check the product documentation for specific warranty duration and coverage details.
• Q: Is the Arlo Pro SmartHub compatible with smart home systems? A: Yes, the Arlo Pro SmartHub is compatible with various smart home systems. It can integrate with devices that support Zwave and ZigBee protocols.
• Q: What is the range of the Arlo Pro SmartHub? A: The Arlo Pro SmartHub provides long-range connectivity, typically up to three hundred feet from the cameras in open areas. Actual range may vary based on obstacles and interference.
• Q: Can I use USB storage with the Arlo Pro SmartHub? A: Yes, you can connect a USB Type A storage device to the Arlo Pro SmartHub for local video backup. This feature allows you to store video recordings securely.