Anker PowerExpand 2-in-1 USB-C & USB 3.0 SD Card Reader, Gray, Compatible with SD, Micro SD, UHS-I Cards

Frequently Asked Questions

• Q: What are the dimensions of the Anker USB-C and USB 3.0 SD Card Reader? A: The dimensions are three point zero nine inches long, zero point seventy-six inches wide, and zero point forty-five inches high. This compact design ensures it won’t block surrounding ports.
• Q: What materials are used in the Anker USB-C and USB 3.0 SD Card Reader? A: The card reader features a plastic body. The caps on each end are made from different materials, which may result in slight color variations.
• Q: How fast can I transfer files using this card reader? A: You can transfer files at speeds of up to one hundred four megabytes per second. This fast transfer rate allows for quick access to your photos and videos.
• Q: How do I use the Anker USB-C and USB 3.0 SD Card Reader? A: Simply connect the card reader to your device, and it will work immediately with no installation needed. Insert your SD or microSD card into the appropriate slot to start transferring files.
• Q: Is the Anker USB-C and USB 3.0 SD Card Reader compatible with all devices? A: Yes, it is compatible with a wide range of devices including MacBook Pro, MacBook Air, XPS, iPad Pro, and Galaxy Note. The dual connectors accommodate various setups.
• Q: Can I use both card slots simultaneously? A: Yes, you can read and write on two cards at the same time. This feature saves time by eliminating the need to constantly unplug and replug cards.
• Q: How do I clean the Anker USB-C and USB 3.0 SD Card Reader? A: To clean the card reader, use a soft, dry cloth to wipe the exterior. Avoid using water or cleaning solutions to prevent damage.
• Q: Is this card reader safe to use with my devices? A: Yes, the Anker USB-C and USB 3.0 SD Card Reader is designed for safe use with various devices. Always ensure your device is powered off when inserting or removing the card.
• Q: What warranty does the Anker USB-C and USB 3.0 SD Card Reader come with? A: It comes with an eighteen-month warranty. This provides peace of mind regarding the quality and reliability of the product.
• Q: What should I do if my card reader arrives damaged? A: If your card reader arrives damaged, contact Anker's customer service for assistance. They can guide you through the return or replacement process.
• Q: Is this card reader suitable for travel? A: Yes, the ultra-compact design makes it ideal for travel. It can be easily stored in a bag without taking up much space.
• Q: Does the Anker USB-C and USB 3.0 SD Card Reader support UHS-I cards? A: Yes, it supports UHS-I cards along with various other formats including SDXC, SDHC, Micro SDXC, and Micro SDHC. This wide compatibility makes it versatile.
• Q: Can I use this card reader with my smartphone? A: Yes, you can use the USB-A connector with smartphones that have USB support. The dual connectors make it flexible for different devices.
• Q: What is the color of the Anker USB-C and USB 3.0 SD Card Reader? A: The card reader is available in gray. This neutral color complements most devices and workspaces.
• Q: How long is the cable attached to the Anker USB-C and USB 3.0 SD Card Reader? A: The Anker USB-C and USB 3.0 SD Card Reader does not have a cable; it features dual connectors that allow direct connection to devices.