Altru Print M451 RK AP Roller Kit for Color Laser Printer Pro M351 / M451 / M375 / M475 / M476 Includes Tray 1 & 2 Rollers

Frequently Asked Questions

• Q: What is included in the Altru Print M451-RK-AP Roller Kit? A: The kit includes one Tray 1 pickup roller, one Tray 1 separation pad, one Tray 2 pickup roller, one Tray 2 separation roller, and a pair of gloves.
• Q: What printer models are compatible with this roller kit? A: This roller kit is compatible with several models, including the Laser Printer Pro M351, M451, M375, M475, and M476.
• Q: What part numbers does this roller kit support? A: The Altru Print roller kit supports part numbers RM1-8057, RM1-8061, RM2-5177, and RM2-5476.
• Q: What is the warranty period for this product? A: The Altru Print M451-RK-AP Roller Kit comes with an extended six-month warranty for replacement and product support.
• Q: How do I install the rollers in my printer? A: To install the rollers, first turn off the printer, then remove the existing rollers and replace them with the new ones from the kit, following the instructions provided in the manual.
• Q: Can this kit improve print quality? A: Yes, using the Altru Print roller kit can enhance print quality by ensuring proper paper feed and separation during printing.
• Q: Are the materials in this kit safe for my printer? A: Yes, the components in the Altru Print roller kit are made from high-quality materials that are designed to be safe for your printer.
• Q: How do I care for and maintain the rollers? A: To maintain the rollers, regularly clean them with a soft, lint-free cloth and replace them as needed to ensure optimal performance.
• Q: Is this roller kit suitable for home use? A: Yes, the Altru Print M451-RK-AP Roller Kit is suitable for both home and office use, providing reliable performance for various printer models.
• Q: What if the roller kit arrives damaged? A: If the roller kit arrives damaged, you can initiate a return process by contacting customer support for a replacement or refund.
• Q: Can I use this kit for printers not listed in the compatibility section? A: No, this roller kit is specifically designed for the listed models and may not function properly with other printers.
• Q: How does this roller kit compare to original manufacturer parts? A: The Altru Print roller kit is designed to meet or exceed the performance of original manufacturer parts while often providing better value.
• Q: What type of customer support is available for this product? A: Altru Print offers industry-experienced customer support to assist with any questions or issues regarding the roller kit.
• Q: Is there a specific way to dispose of the old rollers? A: Yes, you should dispose of old rollers according to local electronic waste disposal regulations to ensure environmentally friendly practices.
• Q: Will using this kit void my printer warranty? A: No, using the Altru Print M451-RK-AP Roller Kit will not void your printer warranty as long as the installation is done correctly.
• Q: Can I buy additional parts separately if needed? A: Yes, additional parts for the Altru Print roller kit may be available for purchase separately through authorized retailers.