9X19 Cinder / Charcoal Custom Mat For Picture Frame With 5X15 Opening Size (Mat Only, Frame Not Included)

Frequently Asked Questions

• Q: What are the dimensions of this mat? A: The mat measures nine inches by nineteen inches. It is designed to fit perfectly into a nine by nineteen frame.
• Q: What is the opening size of this mat? A: The opening size is five inches by fifteen inches. However, the actual opening dimensions are four point seventy-five inches by fourteen point seventy-five inches.
• Q: What material is this mat made of? A: The mat is made of paper material. It is crafted from lignin-free and pH-neutral substances for durability.
• Q: Can I request a custom opening size? A: Yes, you can request a custom opening size. Please send your desired dimensions via email or through the contact seller link.
• Q: Is this mat suitable for custom cuts? A: Yes, it is suitable for custom cuts and designs. Just provide your specifications when ordering.
• Q: How do I use this mat for my picture frame? A: Simply insert the mat into your nine by nineteen frame and place your photo into the opening. It enhances the presentation of your picture.
• Q: Will this mat fit my five by fifteen photo? A: Yes, this mat is designed to fit a five by fifteen photo. Just ensure the actual photo fits within the opening dimensions.
• Q: Can I use this mat for different frame sizes? A: No, this mat is specifically designed for a nine by nineteen frame. Other sizes may not fit correctly.
• Q: How do I keep this mat in good condition? A: To maintain the mat, avoid exposure to direct sunlight and moisture. Store it flat to prevent bending.
• Q: Is this mat safe for long-term storage of photographs? A: Yes, it is safe for long-term storage. The pH-neutral materials prevent damage to your photographs.
• Q: Can I clean this mat if it gets dirty? A: Yes, you can clean it gently with a dry cloth. Avoid using water or cleaning solutions that may damage the material.
• Q: What should I do if the mat arrives damaged? A: If the mat arrives damaged, please contact customer support for return or replacement options. Include your order details for assistance.
• Q: Is there a warranty on this product? A: There is no specific warranty mentioned for this mat. However, customer support can assist with any issues.
• Q: Can I return the mat if I don't like it? A: Yes, you can return the mat if it does not meet your expectations. Be sure to check the return policy for details.
• Q: Is this mat suitable for professional framing? A: Yes, this mat is suitable for professional framing. It is made of high-quality materials commonly used in custom frame shops.
• Q: What brand makes this mat? A: This mat is made by ArtToFrames. They specialize in custom framing and high-quality presentation materials.