8.5X11 Smooth Black / Black Custom Mat For Picture Frame With 4.5X7 Opening Size (Mat Only, Frame Not Included)

Frequently Asked Questions

• Q: What are the dimensions of the mat? A: The mat measures eight point five inches by eleven inches. This size is perfect for fitting into standard eight point five by eleven frames.
• Q: What is the opening size of this mat? A: The opening size of the mat is four point five inches by seven inches. The actual cut-out dimensions are four point twenty-five inches by six point seventy-five inches.
• Q: What materials is the mat made from? A: The mat is made from lignin-free and pH-neutral paper. This ensures longevity and preservation for your photographs.
• Q: Is this mat suitable for custom cuts? A: Yes, the mat can be customized for different opening sizes. You can request a custom size via email or the contact seller link after placing your order.
• Q: What is the thickness of the mat? A: The mat is four ply thick. This standard thickness is commonly used in custom frame shops for durability and support.
• Q: How do I use this mat with my picture frame? A: To use the mat, simply place it within your eight point five by eleven frame. Then, insert your four point five by seven photo into the opening.
• Q: Can I use this mat for photos larger than four point five by seven? A: No, this mat is specifically designed for four point five by seven photos. Larger photos will not fit properly in the opening.
• Q: Is the mat easy to install in a frame? A: Yes, the mat is easy to install. Just place it in the frame and secure it using the provided clips or fasteners.
• Q: What type of frames can this mat fit into? A: This mat fits into standard eight point five by eleven frames. Ensure that your frame can accommodate the mat's thickness.
• Q: How do I clean the mat? A: The best way to clean the mat is to use a soft, dry cloth. Avoid using water or cleaning solutions as they can damage the material.
• Q: Is the mat safe for archival purposes? A: Yes, the mat is made from pH-neutral materials, making it safe for archival use. It will not harm your photographs over time.
• Q: What should I do if my mat arrives damaged? A: If your mat arrives damaged, please contact customer support within seven days for a replacement or refund. Ensure you have your order details ready.
• Q: Can I return the mat if I'm not satisfied? A: Yes, you can return the mat within thirty days if you are not satisfied. It must be in its original condition and packaging.
• Q: Do you offer bulk discounts for this mat? A: Yes, bulk discounts may be available. Please contact customer service for more information on pricing for large orders.
• Q: Is there a warranty on the mat? A: No, this mat does not come with a warranty. However, it is designed for durability and should last a long time with proper care.