48W 12V 3.58A Ac Adapter Charger For Microsoft Surface Pro 2 Surface Pro 1 Surface Rt, Not For Suface Pro5 Pro4 Pro3 Go Go2 Go3

Frequently Asked Questions

• Q: What is the power output of this AC adapter? A: This AC adapter provides a power output of forty-eight watts. It delivers twelve volts at three point fifty-eight amps, making it ideal for compatible devices.
• Q: What devices are compatible with this charger? A: This charger is compatible with Microsoft Surface Pro 2, Surface Pro 1, and Surface RT. It is not suitable for Surface Pro 5, Pro 4, Pro 3, GO, GO2, or GO3 models.
• Q: What type of input does this charger accept? A: This charger accepts an input of AC one hundred to two hundred forty volts. It supports fifty to sixty hertz, making it suitable for worldwide use.
• Q: What safety features does this charger have? A: This charger includes multiple safety features, including overcurrent, overvoltage, overload, temperature, and short circuit protection. These features ensure safer operation and longevity.
• Q: What is the warranty on this product? A: The product comes with a one-year warranty. Additionally, there is a thirty-day money-back guarantee for customer satisfaction.
• Q: How do I use this charger with my device? A: To use this charger, simply plug it into a wall outlet and connect it to your device's charging port. Make sure the charger is compatible with your device model.
• Q: Can I use this charger internationally? A: Yes, this charger can be used internationally. Its wide voltage input range allows it to function in various countries with different electrical standards.
• Q: Is this charger safe for overnight charging? A: Yes, this charger is designed for safe overnight charging. It has built-in protections to prevent overheating and overcharging.
• Q: How should I store this charger when not in use? A: When not in use, store this charger in a cool, dry place. Avoid exposing it to extreme temperatures or moisture to maintain its performance.
• Q: What should I do if the charger does not work? A: If the charger does not work, first check the outlet and connections. If issues persist, contact customer support for troubleshooting or warranty options.
• Q: How do I clean this charger? A: To clean this charger, unplug it and use a soft, dry cloth to wipe its surface. Avoid using liquid cleaners or immersing it in water.
• Q: Is this charger made with durable materials? A: Yes, this charger is designed with reliability in mind. It features a robust circuit board to withstand daily use.
• Q: What should I do if the charger arrives damaged? A: If the charger arrives damaged, contact customer support immediately. They can assist with return or replacement options under the warranty.
• Q: Does this charger have a built-in surge protector? A: Yes, this charger features a reliable circuit board design that provides surge protection along with other safety measures.
• Q: Is this charger suitable for travel? A: Yes, this charger is suitable for travel due to its universal voltage input. Compact design makes it easy to pack and carry.