⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What are the materials used in the filters?A: The filters are made of H13 True HEPA and Activated Carbon. These materials ensure high efficiency in capturing airborne particles.
Q: How many filters are included in the package?A: The package includes four filters in total. This consists of four two-in-one H13 true HEPA filters and four activated carbon filters.
Q: What is the filtration system in the AirMax 10L Pro filters?A: The filters utilize a five-stage high-efficiency filtration system. This includes a two-in-one H13 dual filter, nanois filter, and honeycomb activated carbon filter.
Q: How do I install the replacement filters?A: To install the filters, remove the old filter from your air purifier and replace it with the new one. Ensure it fits snugly for optimal performance.
Q: Are these filters compatible with other air purifier models?A: No, these filters are only compatible with Okaysou AirMax 10L Pro and Aiibot-A300 models. They will not fit other air purifier brands.
Q: Can I use these filters in my Aiibot-A300 air cleaner?A: Yes, these filters are compatible with Aiibot-A300 air cleaner. They are designed specifically for this model and the Okaysou AirMax 10L Pro.
Q: How do I clean the filters for maintenance?A: These filters should not be cleaned with water or vacuumed. Replace them according to the manufacturer’s recommendations for best results.
Q: What is the lifespan of these replacement filters?A: The lifespan of these filters depends on usage, but typically they should be replaced every six months. Regular replacement ensures optimal air quality.
Q: How do I store the filters before use?A: Store the filters in a cool, dry place. Avoid direct sunlight and moisture to maintain their effectiveness until use.
Q: Are these filters safe for homes with pets?A: Yes, these filters are safe for homes with pets. They effectively capture pet dander and other allergens to improve indoor air quality.
Q: What makes H13 HEPA filters better than H11?A: H13 HEPA filters are more efficient at capturing fine airborne particles down to 0.3 microns. They provide superior filtration compared to H11 filters.
Q: Is there a warranty on these filters?A: Yes, the filters come with a satisfaction guarantee. If you are not satisfied, you can contact the manufacturer for support.
Q: What if my filters arrive damaged?A: If your filters arrive damaged, contact customer support for a replacement. Ensure to keep the packaging for your return.
Q: How do I know when to replace the filters?A: You should replace the filters when you notice decreased air quality or after six months of use, whichever comes first.
Q: What is the return policy for these filters?A: The return policy allows you to return unused filters within a specified period. Check the seller's return policy for detailed instructions.