[300�Pan 90�Tilt+Human Tracking] Hiseeu 4K Poe Ptz Camera System,Nvr Security Camera System W/6Pcs 5Mp Wired Security Camera Outdoor&Indoor,2 Way Audio,Waterproof,7/24 Record For Home Surveillance

Frequently Asked Questions

• Q: What are the dimensions of the Hiseeu 4K PoE PTZ Camera System? A: The dimensions are fourteen point thirty-seven inches in length, eleven point ninety-eight inches in width, and sixteen point fifteen inches in height.
• Q: What materials is the Hiseeu PTZ camera made of? A: The camera is made of plastic, which ensures durability and weather resistance for outdoor use.
• Q: How many cameras are included in this system? A: This system includes six wired security cameras, suitable for both outdoor and indoor surveillance.
• Q: How do I install the Hiseeu camera system? A: To install, connect the cameras to the NVR via Ethernet cables, then power them on and follow the on-screen setup instructions.
• Q: Can I use this camera system without an internet connection? A: Yes, it can operate without internet for local surveillance, but remote access requires a connection to a router.
• Q: How does the human tracking feature work? A: The camera uses AI technology to automatically track and follow any suspicious human movement within the designated surveillance area.
• Q: What cleaning methods are recommended for the Hiseeu cameras? A: To clean, use a soft, dry cloth to wipe the camera lens and housing, avoiding harsh chemicals that could damage the surface.
• Q: Is the Hiseeu camera system weatherproof? A: Yes, the cameras are waterproof, making them suitable for outdoor use in various weather conditions.
• Q: What should I do if the camera system is not recording? A: Check if the hard drive is properly installed and formatted; also, ensure that recording settings are configured correctly in the app.
• Q: What kind of alerts does the Hiseeu camera system provide? A: The system sends push notifications to your phone app and activates alarm lights when it detects motion in the surveillance area.
• Q: How can I access the recorded footage? A: You can access recorded footage through the app or TV monitor connected to the NVR, using the smart playback feature for easy searching.
• Q: Is there a warranty for the Hiseeu camera system? A: Yes, the product comes with a warranty; details can be found in the user manual or on the manufacturer's website.
• Q: Can I expand the camera system in the future? A: Yes, the NVR can expand to support up to sixteen cameras with an additional PoE switch.
• Q: Are there any monthly fees associated with using this system? A: No, there are no monthly fees for using the app or accessing the features of the camera system.
• Q: What is the recording capacity of the built-in hard drive? A: The system comes with a three terabyte hard drive, allowing for extensive continuous recording and storage.