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Frequently Asked Questions

• Q: What is the resolution of the Rraycom security camera? A: The resolution is four megapixels QHD. This high definition allows for clear monitoring both day and night.
• Q: What are the dimensions of the Rraycom security camera? A: The camera measures three point fifteen inches in length, three point fifteen inches in width, and four point nine inches in height. This compact design makes it easy to install in various locations.
• Q: What type of audio does the Rraycom camera have? A: It features built-in two-way audio. This allows you to communicate with family members or pets directly through the camera.
• Q: How do I set up the Rraycom security camera? A: To set it up, download the app, connect to Wi-Fi, and follow the on-screen instructions. It is compatible with both Alexa and Google Assistant for voice commands.
• Q: Can I monitor my baby with this camera? A: Yes, the camera is suitable for baby monitoring. Its motion tracking and two-way audio features help keep you connected to your baby.
• Q: Is this camera easy to install? A: Yes, installation is straightforward. It comes with a user-friendly app that guides you through the setup process.
• Q: How do I clean and maintain the Rraycom security camera? A: To clean, use a soft, dry cloth to wipe the camera lens. Avoid using any abrasive materials that could scratch the surface.
• Q: What is the warranty period for the Rraycom camera? A: The warranty period is typically one year. This covers any defects in materials or workmanship under normal use.
• Q: How do I store the camera when not in use? A: When not in use, store the camera in a cool, dry place. Make sure it is powered off to conserve battery life.
• Q: Does the Rraycom camera have night vision? A: Yes, it features color night vision up to thirty-three feet. This allows you to monitor activities in low-light conditions.
• Q: Is this camera suitable for outdoor use? A: No, this camera is designed for indoor use only. It is not weatherproof and should be kept away from outdoor elements.
• Q: What if my camera arrives damaged? A: If your camera arrives damaged, contact customer support for assistance with returns or exchanges. They will guide you through the process.
• Q: Can I customize the camera's monitoring areas? A: Yes, you can customize up to six preset favorite positions for monitoring critical areas. This feature enhances your ability to check important spots.
• Q: Does the camera support remote viewing? A: Yes, you can view live feeds remotely through the app on your smartphone. This allows for convenient monitoring from anywhere.
• Q: What type of notifications does the camera send? A: The camera sends instant push notifications on your smartphone when movement is detected. This keeps you informed about any activity.
• Q: Is the Rraycom camera compatible with smart home devices? A: Yes, it works with both Alexa and Google Assistant. This allows for hands-free control and monitoring via voice commands.