2K Pan/Tilt Security Camera, Wifi Indoor Camera For Home Security With Ai Motion Detection, Baby/Pet Camera With Phone App, Colo

Frequently Asked Questions

• Q: What are the dimensions of the security camera? A: The security camera measures two point eighty-seven inches in length, two point ninety-one inches in width, and four point eighty-six inches in height.
• Q: What material is the camera made of? A: The camera is made of plastic, ensuring durability for indoor use.
• Q: How does the camera achieve color night vision? A: The camera utilizes advanced technology to provide color night vision, allowing clear visibility in low-light conditions.
• Q: How do I set up the security camera? A: To set up the camera, connect it to a power source using the type-C power cord and follow the instructions provided in the app.
• Q: Can I use the camera for monitoring pets? A: Yes, this camera is ideal for monitoring pets, featuring AI motion detection to track their movements.
• Q: Is this camera suitable for home security? A: Yes, it is designed for home security with features like continuous live streaming and motion alerts.
• Q: How do I clean the security camera? A: To clean the camera, gently wipe it with a soft, dry cloth to avoid scratches and maintain its appearance.
• Q: What storage options does the camera support? A: The camera supports both cloud storage and TF card storage, with a maximum capacity of one hundred twenty-eight gigabytes.
• Q: How long is the battery life of this camera? A: The camera operates continuously when plugged in, as it does not have a battery for wireless use.
• Q: Can multiple users access the camera? A: Yes, the camera can be shared with multiple users, allowing family members to access the live feed.
• Q: What if I forget my app password? A: If you forget your app password, use the password recovery option within the app to reset it.
• Q: How do I receive motion alerts from the camera? A: You will receive motion alerts on your phone via push notifications when the camera detects movement.
• Q: What should I do if the camera is not connecting to Wi-Fi? A: If the camera is not connecting to Wi-Fi, ensure that your internet is stable and restart both the camera and your router.
• Q: Does the camera have a warranty? A: Yes, the camera comes with a warranty; please check the packaging for specific details.
• Q: Is there a subscription fee for advanced features? A: Yes, after a thirty-day trial, advanced features start at two dollars and ninety-nine cents per month.
• Q: What happens if the camera arrives damaged? A: If the camera arrives damaged, please contact customer support for assistance with returns or exchanges.