24X31 Smooth Black / Black Custom Mat For Picture Frame With 20X27 Opening Size (Mat Only, Frame Not Included)

Frequently Asked Questions

• Q: What are the dimensions of the mat? A: The mat measures twenty-four inches by thirty-one inches. It is designed to fit a standard twenty-four by thirty-one frame.
• Q: What is the opening size of the mat? A: The mat has an actual opening size of nineteen point seventy-five inches by twenty-six point seventy-five inches. This is specifically designed to accommodate a twenty by twenty-seven photo.
• Q: What materials is the mat made from? A: The mat is made of lignin-free and pH-neutral paper. This ensures durability and protection for your artwork.
• Q: How do I customize the opening size? A: You can customize the opening size by emailing your request or using the contact seller link. Make sure to do this within two hours of placing your order.
• Q: Can I use this mat for different frame sizes? A: No, this mat is specifically designed for a twenty-four by thirty-one frame. Other sizes may not fit properly.
• Q: Is this mat suitable for professional framing? A: Yes, this mat is made with standard four-ply material used in custom frame shops. It provides a professional look for your framed artwork.
• Q: How do I clean the mat? A: To clean the mat, gently dust it with a soft, dry cloth. Avoid using any liquids that could damage the paper.
• Q: Is this mat safe for archival use? A: Yes, the mat is made from pH-neutral materials, making it safe for archival use. It helps protect your photos and art from deterioration.
• Q: What is the best way to store the mat? A: Store the mat flat in a cool, dry place. Avoid exposure to direct sunlight or moisture to maintain its quality.
• Q: What should I do if the mat arrives damaged? A: If the mat arrives damaged, contact the seller immediately. They will provide instructions on how to return or exchange the product.
• Q: Can I return the mat if I change my mind? A: Yes, you can return the mat according to the seller's return policy. Make sure to check the specific terms provided at the time of purchase.
• Q: Is this mat suitable for all types of artwork? A: Yes, this mat is suitable for various types of artwork, including photographs and prints. Ensure the size matches your artwork for the best fit.
• Q: How long does it take to receive a custom size mat? A: The processing time for a custom size mat may vary, but you should receive it within the seller's standard shipping timeframe after your order is confirmed.
• Q: What color options are available for this mat? A: This specific mat is available in smooth black. Check with the seller for other color options that may be offered.
• Q: Does the mat come with a frame? A: No, the mat is sold separately and does not include a frame. You will need to purchase a frame to use with this mat.