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Frequently Asked Questions

• Q: What material is the Xuhal door window alarm made of? A: The Xuhal door window alarm is made of plastic. This lightweight material ensures easy installation and durability.
• Q: What is the power source for the Xuhal door window alarms? A: The power source for the Xuhal door window alarms is battery powered. Each alarm requires two AAA batteries, which are not included.
• Q: How loud is the alarm sound from the Xuhal device? A: The alarm sound from the Xuhal device reaches a decibel level of ninety. This loud sound can effectively scare away potential intruders.
• Q: How do I install the Xuhal door window alarms? A: To install the Xuhal door window alarms, simply attach the main fittings to the door and door frame using the double-sided adhesive provided. Ensure to align them with a gap of about ten millimeters.
• Q: Are the Xuhal door window alarms suitable for all types of doors and windows? A: Yes, the Xuhal door window alarms are suitable for various types of doors and windows. Their compact size allows for versatile application in homes, offices, and garages.
• Q: Can I use the Xuhal door window alarms in apartments? A: Yes, the Xuhal door window alarms can be used in apartments. They are ideal for enhancing security in living spaces and are easy to install.
• Q: How should I clean the Xuhal door window alarms? A: To clean the Xuhal door window alarms, use a dry cloth to wipe them down. Avoid using water or cleaning solutions that could damage the electronic components.
• Q: What should I do if the alarm doesn't sound when tested? A: If the alarm doesn't sound when tested, check if the batteries are properly installed and ensure the alarm switch is turned to the 'ON' position.
• Q: Are the Xuhal alarms safe to use around children and pets? A: Yes, the Xuhal alarms are generally safe to use around children and pets. However, ensure that the devices are installed out of reach to prevent tampering.
• Q: Can I return the Xuhal door window alarms if I'm not satisfied? A: Yes, you can return the Xuhal door window alarms if you're not satisfied. Check the return policy for specific details regarding eligibility and time frames.
• Q: How can I ensure the Xuhal alarms stay securely attached? A: To ensure the Xuhal alarms stay securely attached, you can add extra double-sided tape to reinforce the bond, especially if you are concerned about them falling.
• Q: What features make the Xuhal alarms easy to assemble? A: The Xuhal alarms are easy to assemble due to their simple installation process and the included double-sided tape, which makes attachment straightforward.
• Q: Is the Xuhal alarm system suitable for outdoor use? A: No, the Xuhal alarm system is not designed for outdoor use. It should be installed indoors on doors and windows.
• Q: How many alarms are included in the Xuhal package? A: The Xuhal package includes twenty-four alarms. This provides sufficient quantity for multiple doors and windows, enhancing overall security.
• Q: What if the Xuhal alarms are damaged upon arrival? A: If the Xuhal alarms arrive damaged, contact customer service immediately for assistance with returns or exchanges.