22X22 Cinder / Charcoal Custom Mat For Picture Frame With 18X18 Opening Size (Mat Only, Frame Not Included)

Frequently Asked Questions

• Q: What are the dimensions of the mat? A: The mat measures twenty-two by twenty-two inches. It is designed to fit a frame of the same size.
• Q: What is the opening size for the photo? A: The mat features an opening size of eighteen by eighteen inches. The actual cutout measures seventeen point seventy-five by seventeen point seventy-five inches.
• Q: What materials is this mat made from? A: The mat is constructed from lignin-free and pH-neutral paper. This ensures durability and preservation of your photographs.
• Q: Is this mat suitable for custom sizes? A: Yes, custom sizes are available upon request. You must provide your desired dimensions within two hours of placing your order.
• Q: How do I properly use this mat? A: To use the mat, place an eighteen by eighteen-inch photo behind the opening. It fits securely into a twenty-two by twenty-two-inch frame.
• Q: Can I use this mat for artwork instead of photos? A: Yes, the mat can be used for artwork as well. Just ensure the artwork fits within the eighteen by eighteen-inch opening.
• Q: How should I clean this mat? A: To clean the mat, gently dust it with a soft, dry cloth. Avoid using water or cleaning solutions to prevent damage.
• Q: Is it safe to store this mat in humid conditions? A: No, it is not advisable to store the mat in humid conditions. High humidity can damage the paper material.
• Q: What should I do if the mat arrives damaged? A: If the mat arrives damaged, contact the seller immediately for a replacement or refund. Keep all packaging for reference.
• Q: How does this mat compare to other mats on the market? A: This mat is made from higher quality, lignin-free paper compared to many standard mats. It offers better preservation for artwork and photos.
• Q: Is this mat suitable for archival purposes? A: Yes, it is made from pH-neutral materials, making it suitable for archival use. This helps protect your valuable items.
• Q: Can I return the mat if I'm not satisfied? A: Yes, you can return the mat within the specified return period if you are not satisfied. Check the seller's return policy for details.
• Q: What if I need a mat with a different color? A: If you need a different color, check for available options from the seller. Custom colors may also be requested.
• Q: Does this mat come with a warranty? A: Yes, this product typically comes with a warranty against defects. Verify the warranty details with the seller.
• Q: How can I contact the seller for custom orders? A: You can contact the seller through the provided link on the product page. Make sure to specify your custom requirements.