FCFMY 2 Packs Alexapure Breeze Filter Replacement Set - 2 H13 HEPA & 2 Activated Carbon Filters for AP-B102, 3049 Air Purifier

Frequently Asked Questions

• Q: What are the dimensions of the filters in this replacement set? A: The filters do not have specified dimensions, but they are designed to fit the Alexapure Breeze model AP-B102.
• Q: What materials are used in the filters? A: The filters are made of H13 True HEPA material and activated carbon, which effectively capture airborne particles and odors.
• Q: How many filters are included in the pack? A: The pack contains a total of four filters: two HEPA filters and two activated carbon filters.
• Q: How do I install the filters? A: To install the filters, simply remove the old filters from your air purifier and insert the new filters in their designated slots.
• Q: Are these filters compatible with other models? A: These filters are specifically compatible with the Alexapure Breeze model AP-B102 and model 3049.
• Q: How often should I replace the filters? A: Each filter should be replaced every six months for optimal performance.
• Q: How do I clean the filters? A: These filters are not washable. It is recommended to replace them when they become dirty or after six months of use.
• Q: Can these filters remove pet odors? A: Yes, the activated carbon filters are designed to efficiently absorb unwanted odors, including pet smells.
• Q: What is the warranty period for these filters? A: The replacement filters come with a one-year guarantee from the manufacturer.
• Q: Are these filters safe for children and pets? A: Yes, the filters are safe for use around children and pets, as they are made from non-toxic materials.
• Q: How do I store the filters if I don't use them immediately? A: Store the filters in a cool, dry place, away from direct sunlight, to maintain their effectiveness until use.
• Q: What should I do if a filter arrives damaged? A: If a filter arrives damaged, you should contact customer service immediately for a replacement or refund.
• Q: Do these filters help with allergens? A: Yes, the H13 True HEPA filters are designed to remove up to ninety-nine point ninety-seven percent of airborne particles, including allergens.
• Q: How do I contact customer support for issues? A: You can contact customer support through the manufacturer's website or the contact information provided with your order.
• Q: What is the difference between HEPA and activated carbon filters? A: HEPA filters trap small particles, while activated carbon filters absorb odors and gases, making them complementary in air purification.
• Q: Can I use the HEPA filters without the activated carbon filters? A: Yes, you can use HEPA filters alone, but for optimal odor removal, it is recommended to use both types of filters together.