19X19 Smooth Black / Black Custom Mat For Picture Frame With 15X15 Opening Size (Mat Only, Frame Not Included)

Frequently Asked Questions

• Q: What is the size of the custom mat? A: The custom mat measures nineteen inches by nineteen inches. It is designed to fit a frame of the same dimensions.
• Q: What is the opening size of the mat? A: The mat has an opening size of fifteen inches by fifteen inches. However, the actual opening will be fourteen point seventy-five inches by fourteen point seventy-five inches.
• Q: What material is the mat made of? A: The mat is made from paper. It utilizes lignin-free and pH-neutral materials, ensuring durability.
• Q: How do I customize the opening size? A: You can customize the opening size by emailing your desired dimensions. Please do this within two hours of placing your order.
• Q: Can this mat fit any frame size? A: No, this mat specifically fits a nineteen-inch by nineteen-inch frame. Ensure your frame matches these dimensions for compatibility.
• Q: Is this mat suitable for professional framing? A: Yes, this mat is made from standard four-ply material used in custom frame shops. It is ideal for professional framing projects.
• Q: How do I care for the mat? A: To maintain the mat, avoid exposure to direct sunlight and moisture. Store it flat and clean it with a dry cloth if necessary.
• Q: Is the mat safe for photos? A: Yes, the mat is made from pH-neutral materials, making it safe for photographs. It helps preserve your pictures without causing damage.
• Q: Can I return the mat if it doesn't fit? A: Yes, you can return the mat if it doesn't fit your frame. Please check the return policy for specific instructions.
• Q: What should I do if the mat arrives damaged? A: If the mat arrives damaged, contact customer support immediately. They will guide you through the return or replacement process.
• Q: How should I store the mat? A: Store the mat flat in a cool, dry place to prevent warping. Avoid stacking heavy items on top of it to maintain its shape.
• Q: Is this mat suitable for DIY projects? A: Yes, this mat is perfect for DIY projects. Its customizable features allow you to create unique displays for your pictures.
• Q: What is the brand of this mat? A: The mat is manufactured by ArtToFrames. They are known for high-quality framing materials.
• Q: Does the mat come with a frame? A: No, the mat is sold separately and does not include a frame. You will need to purchase a compatible frame separately.
• Q: Can I get this mat in different colors? A: Currently, this mat is available in smooth black only. Check with the manufacturer for potential color options.