17X26 Cinder / Charcoal Custom Mat For Picture Frame With 13X22 Opening Size (Mat Only, Frame Not Included)

Frequently Asked Questions

• Q: What are the dimensions of the mat? A: The mat measures seventeen inches by twenty-six inches. It is designed to fit a frame of the same size.
• Q: What is the opening size for the photo? A: The actual opening size for the photo is twelve point seventy-five inches by twenty-one point seventy-five inches. This accommodates a photo of thirteen inches by twenty-two inches.
• Q: What material is the mat made of? A: The mat is made from four ply lignin-free and pH-neutral paper. This ensures durability and protection for your artwork.
• Q: Is the mat suitable for custom sizes? A: Yes, the mat can be customized for different opening sizes. Customers need to submit their desired size within two hours of placing the order.
• Q: Does the mat come with a frame? A: No, the mat is sold separately and does not include a frame. It is designed to fit into a frame that is seventeen inches by twenty-six inches.
• Q: How do I use this mat? A: To use the mat, place it inside a frame of the appropriate size and insert your photo into the opening. Ensure the photo is aligned properly for display.
• Q: Can I use this mat for photos larger than thirteen by twenty-two inches? A: No, this mat is specifically designed for photos that are thirteen inches by twenty-two inches. Larger photos will not fit properly.
• Q: Is this mat easy to install in a frame? A: Yes, the mat is easy to install in a frame. Simply place it in the frame and secure it to hold your photo in place.
• Q: How do I keep this mat in good condition? A: To keep the mat in good condition, avoid exposure to direct sunlight and moisture. Store it in a cool, dry place.
• Q: Can I clean the mat if it gets dirty? A: Yes, you can gently wipe the mat with a dry cloth to remove dust. Avoid using water or cleaning solutions that could damage the material.
• Q: What should I do if the mat arrives damaged? A: If the mat arrives damaged, contact the seller immediately for a replacement or refund. Keep the original packaging for return.
• Q: Does the mat come with a warranty? A: No, this product does not come with a warranty. However, customer service is available for concerns or inquiries.
• Q: Is this mat suitable for professional framing? A: Yes, this mat is made of high-quality materials suitable for professional framing. It is used in custom frame shops.
• Q: What colors does this mat come in? A: This mat is available in cinder color. Different colors may be offered, so check with the seller for options.
• Q: Is the mat safe for archival use? A: Yes, the mat is made from pH-neutral materials, making it safe for archival use. It helps protect your artwork from deterioration.