17X23 Smooth Black / Black Custom Mat For Picture Frame With 13X19 Opening Size (Mat Only, Frame Not Included)

Frequently Asked Questions

• Q: What are the dimensions of this mat? A: The dimensions of this mat are seventeen inches by twenty-three inches. It is specifically designed to fit a photo size of thirteen inches by nineteen inches.
• Q: What material is this mat made of? A: This mat is made from lignin-free and pH-neutral paper. This ensures durability and prevents discoloration over time.
• Q: What is the actual opening size of the mat? A: The actual opening size of the mat is twelve point seventy-five inches by eighteen point seventy-five inches. This accommodates photos securely without overlap.
• Q: How do I use this mat with my picture frame? A: To use this mat, simply place it inside your seventeen inches by twenty-three inches picture frame. Insert your photo into the opening to display it.
• Q: Is this mat suitable for custom sizes? A: Yes, this mat can be customized to fit different opening sizes. You must request the desired size via email or through the contact seller link.
• Q: Can I use this mat for different photo dimensions? A: No, this mat is specifically designed for a photo size of thirteen inches by nineteen inches. Other sizes may not fit correctly.
• Q: How do I keep this mat in good condition? A: To maintain the mat's quality, avoid exposure to direct sunlight and moisture. Store it in a cool, dry place to prevent warping.
• Q: Is this mat safe for long-term storage of photos? A: Yes, this mat is made from pH-neutral materials which are safe for long-term photo storage. It helps prevent fading and damage to your photos.
• Q: What should I do if my mat arrives damaged? A: If your mat arrives damaged, please contact customer support immediately to initiate a return or exchange. Keep all packaging for reference.
• Q: Is there a warranty on this mat? A: No, there is no specific warranty on this mat. However, customer satisfaction is prioritized, and support is available for any issues.
• Q: Can I return this mat if I change my mind? A: Yes, you can return the mat if it is in its original condition. Please check the return policy for any specific time frames.
• Q: Are there other colors available for this mat? A: This specific mat is available in smooth black only. Other colors may be available in different product listings.
• Q: How thick is this mat? A: The mat is a standard four-ply thickness, which is typical for custom framing. This thickness provides a sturdy and professional appearance.
• Q: Does this mat come with a frame? A: No, this mat is sold separately and does not include a frame. It is designed to fit into a standard seventeen inches by twenty-three inches frame.
• Q: Can I request a custom design for this mat? A: Yes, you can request a custom cut or design for the mat. Please communicate your specific needs via email after placing your order.