17X22 Smooth Black / Black Custom Mat For Picture Frame With 13X18 Opening Size (Mat Only, Frame Not Included)

Frequently Asked Questions

• Q: What are the dimensions of the mat? A: The dimensions of the mat are seventeen inches by twenty-two inches. It fits into a frame of the same size.
• Q: What is the size of the photo that fits in the mat? A: The mat is designed to fit a photo that is thirteen inches by eighteen inches. The actual opening size is twelve point seventy-five inches by seventeen point seventy-five inches.
• Q: What materials are used in this mat? A: The mat is made of four ply paper material. It is lignin-free and pH-neutral, making it suitable for long-term display.
• Q: Is the mat suitable for archival purposes? A: Yes, the mat is made from pH-neutral materials. This ensures that it will not damage photos over time.
• Q: How do I customize the opening size of the mat? A: To customize the opening size, you need to email your desired size within two hours of placing your order. If not received, it will be cut to the standard size.
• Q: Can I use this mat for different sized photos? A: Yes, but you must specify the custom size when ordering. The default size is thirteen inches by eighteen inches.
• Q: How should I clean the mat? A: To clean the mat, gently wipe it with a dry cloth. Avoid using water or cleaning solutions that might damage the material.
• Q: Is this mat safe for photos? A: Yes, the mat is safe for photos as it is made from lignin-free and pH-neutral materials. This prevents any damage to your pictures.
• Q: What should I do to store the mat? A: Store the mat in a flat position in a cool, dry place. Avoid exposure to direct sunlight to prevent fading.
• Q: Can I return the mat if it doesn’t fit? A: Yes, you can return the mat if it does not fit your frame or photo. Please check the return policy for further details.
• Q: What if the mat arrives damaged? A: If the mat arrives damaged, please contact customer support immediately. They can assist you with a replacement or refund.
• Q: Is this mat suitable for professional framing? A: Yes, this mat is suitable for professional framing. It is commonly used in custom frame shops for its quality.
• Q: How can I contact the seller for questions? A: You can contact the seller through the 'contact seller' link on the product page. They are available to answer any inquiries.
• Q: What is the brand of this mat? A: The mat is manufactured by ArtToFrames. They specialize in custom framing materials.
• Q: Is this mat available in other colors? A: Currently, this mat is available in smooth black. Please check for additional color options on the seller's website.
• Q: Does this mat come with a frame? A: No, this product is a mat only. The frame is not included, so you will need to purchase that separately.