17X21 Cinder / Charcoal Custom Mat For Picture Frame With 13X17 Opening Size (Mat Only, Frame Not Included)

Frequently Asked Questions

• Q: What are the dimensions of the custom mat? A: The mat measures seventeen by twenty-one inches. It fits a frame of the same size and accommodates a photo sized thirteen by seventeen inches.
• Q: What material is the mat made of? A: The mat is made of paper, specifically standard four-ply material. It is designed with lignin-free and pH-neutral components for durability.
• Q: What is the actual opening size of the mat? A: The actual opening size of the mat is twelve point seventy-five by sixteen point seventy-five inches. This allows for a snug fit of a thirteen by seventeen inch photo.
• Q: How do I customize the opening size of the mat? A: You can customize the opening size by emailing your request or using the contact seller link. Ensure your request is made within two hours of placing your order.
• Q: Is this mat suitable for framing pictures? A: Yes, this mat is specifically designed for framing pictures. It fits a standard seventeen by twenty-one inch frame and works well with a thirteen by seventeen inch photo.
• Q: How do I install the mat in a frame? A: To install the mat, simply place it within the frame and secure it using the frame's clips or fasteners. Ensure the photo is centered in the opening.
• Q: Can I use this mat for artwork other than photographs? A: Yes, this mat can be used for various types of artwork, including prints and drawings. Just ensure the artwork fits within the opening size.
• Q: How do I clean the mat? A: To clean the mat, gently wipe it with a dry cloth to remove dust. Avoid using water or cleaning solutions that might damage the paper.
• Q: Is this mat acid-free? A: Yes, the mat is made from pH-neutral materials, making it safe for long-term preservation of your photos and artwork.
• Q: What should I do if the mat arrives damaged? A: If the mat arrives damaged, please contact customer support immediately. They will assist you with the return process or a replacement.
• Q: Can I return the mat if I change my mind? A: Yes, you can return the mat if you change your mind, provided it is in its original condition. Check the return policy for specific details.
• Q: Is this mat suitable for outdoor use? A: No, this mat is not suitable for outdoor use. It is designed for indoor framing and display purposes.
• Q: What color is the mat? A: The mat is available in a cinder color. This neutral tone complements a variety of artwork and frame styles.
• Q: How many layers does this mat have? A: The mat has four layers, making it a standard four-ply product. This design adds durability and a professional look.
• Q: What brand makes this mat? A: This mat is made by ArtToFrames. They specialize in custom framing and presentation materials.