16X22 Cinder / Charcoal Custom Mat For Picture Frame With 12X18 Opening Size (Mat Only, Frame Not Included)

Frequently Asked Questions

• Q: What are the dimensions of the mat? A: The mat measures sixteen inches by twenty-two inches. It is designed to fit a frame of the same dimensions.
• Q: What is the opening size of the mat? A: The opening size of the mat is eleven and three-quarters inches by seventeen and three-quarters inches. This allows it to perfectly fit a photo that is twelve inches by eighteen inches.
• Q: What material is the mat made from? A: The mat is made from paper, specifically four-ply material. It is lignin-free and pH-neutral, ensuring longevity and preservation.
• Q: Is this mat suitable for custom cuts? A: Yes, this mat can be customized for different opening sizes. Customers should provide their desired dimensions within two hours of placing the order.
• Q: What color options are available for this mat? A: This specific mat is available in the color cinder. Please check for other color options if available.
• Q: How do I use this mat with a picture frame? A: To use the mat, simply place it inside a sixteen-inch by twenty-two-inch frame. Then, insert your twelve-inch by eighteen-inch photo into the opening.
• Q: Can I install this mat myself? A: Yes, installation is straightforward. Just position the mat in the frame and secure it according to the frame's instructions.
• Q: Is this mat suitable for professional framing? A: Yes, this mat is commonly used in custom frame shops. Its high-quality material makes it ideal for professional presentations.
• Q: How do I care for this mat? A: To care for the mat, keep it dry and avoid exposure to direct sunlight. Dust it gently with a soft cloth to maintain its appearance.
• Q: Can I store this mat for a long time? A: Yes, you can store this mat for an extended period. Ensure it is kept in a cool, dry place to prevent damage.
• Q: What happens if my mat arrives damaged? A: If your mat arrives damaged, please contact customer support immediately. They will assist you with the return or replacement process.
• Q: Is there a warranty on this product? A: Yes, this product typically comes with a satisfaction guarantee. Please check with the seller for specific warranty details.
• Q: How can I request a custom size for the mat? A: To request a custom size, send an email or use the contact seller link provided at the time of your order.
• Q: Are there any safety concerns with this mat? A: No, there are no hazardous materials in this mat. It is safe for use in homes and offices.
• Q: Is this mat environmentally friendly? A: Yes, the mat is made from pH-neutral materials and is lignin-free, making it a more environmentally friendly choice for framing.