13X25 Smooth Black / Black Custom Mat For Picture Frame With 9X21 Opening Size (Mat Only, Frame Not Included)

Frequently Asked Questions

• Q: What are the dimensions of the custom mat? A: The custom mat measures thirteen inches by twenty-five inches. It is designed to fit a nine-inch by twenty-one-inch photo.
• Q: What material is the mat made from? A: The mat is made of four-ply, lignin-free, and pH-neutral paper. This ensures durability and safety for your artwork.
• Q: What is the actual opening size of the mat? A: The actual opening size of the mat is eight point seventy-five inches by twenty point seventy-five inches. This accommodates your photo securely.
• Q: How do I customize the opening size for the mat? A: To customize the opening size, email your desired dimensions within two hours of placing your order. Otherwise, it will be cut to the standard size.
• Q: Is this mat suitable for all types of frames? A: Yes, this mat fits into a thirteen-inch by twenty-five-inch frame. Ensure your frame matches these dimensions for a proper fit.
• Q: Can I use this mat for different photo sizes? A: Yes, you can use this mat for various photo sizes, but the optimal size is nine inches by twenty-one inches. Custom sizes are available on request.
• Q: How should I clean the custom mat? A: To clean the mat, use a dry cloth to gently wipe the surface. Avoid using water or cleaning solvents to prevent damage.
• Q: Is this mat safe for displaying photographs? A: Yes, the mat is made from pH-neutral materials, making it safe for long-term display of photographs. It will not harm your images.
• Q: What should I do if the mat arrives damaged? A: If the mat arrives damaged, contact customer support immediately for a replacement. Ensure you keep the original packaging for the return.
• Q: How do I store the custom mat when not in use? A: Store the mat flat in a cool, dry place. Avoid folding or rolling it to prevent any creases or damage.
• Q: Is this mat suitable for professional framing? A: Yes, this mat is made from professional-grade materials, making it suitable for custom framing projects. It meets industry standards.
• Q: What colors are available for this mat? A: The mat is available in smooth black. This classic color complements a variety of artwork and photographs.
• Q: Can I order multiple mats at once? A: Yes, you can order multiple mats at once. Just specify the number and any custom sizes needed when placing your order.
• Q: Does this mat come with a warranty? A: Yes, this mat comes with a satisfaction guarantee. If you're not satisfied, contact customer service for assistance.
• Q: What is the best way to display this mat and photo? A: The best way to display this mat and photo is by framing it under glass. This protects your artwork from dust and damage.