11X22 Cinder / Charcoal Custom Mat For Picture Frame With 7X18 Opening Size (Mat Only, Frame Not Included)

Frequently Asked Questions

• Q: What are the dimensions of the mat? A: The mat measures eleven inches by twenty-two inches. It is specifically designed to fit into an eleven by twenty-two inch frame.
• Q: What is the opening size of the mat? A: The mat has an opening size of six point seventy-five inches by seventeen point seventy-five inches. This size accommodates a photo that measures seven inches by eighteen inches.
• Q: What material is the mat made of? A: The mat is made from four-ply paper. It is lignin-free and pH-neutral, making it suitable for archival purposes.
• Q: Is the mat suitable for custom sizes? A: Yes, the mat can be customized to fit your desired opening size. Customers can request a custom size via email or the contact seller link.
• Q: How do I use this mat? A: To use the mat, place it inside an eleven by twenty-two inch frame and insert your photo through the opening. Ensure the photo fits securely within the cut-out.
• Q: Can this mat be used for other photo sizes? A: Yes, while it is designed for a seven by eighteen inch photo, you can request custom sizes for different photo dimensions. Contacting the seller for modifications is recommended.
• Q: How should I clean the mat? A: The mat should be kept dry and dust-free. Use a soft, dry cloth to gently wipe it down, avoiding moisture to prevent damage.
• Q: Is the mat safe for archival purposes? A: Yes, the mat is made from pH-neutral and lignin-free materials, which are safe for archival use. This helps in preserving photographs and artwork.
• Q: How should I store the mat? A: Store the mat flat in a cool, dry place away from direct sunlight. Avoid folding or bending it to maintain its shape.
• Q: What if the mat arrives damaged? A: If the mat arrives damaged, you should contact the seller immediately. They will assist with returns or replacements per their return policy.
• Q: Can I return the mat if I change my mind? A: Yes, you can return the mat if it is unused and in its original packaging. Check the seller's return policy for specific instructions.
• Q: Is this mat suitable for professional framing? A: Yes, this mat is made from high-quality materials commonly used in custom framing shops. It is suitable for professional framing projects.
• Q: Does the mat come with a frame? A: No, the mat is sold individually and does not include a frame. It is designed to fit into an eleven by twenty-two inch frame that you will need to purchase separately.
• Q: What color options are available for the mat? A: This particular mat is available in Cinder color. Additional colors may be available from the seller upon inquiry.
• Q: Is there a warranty on the mat? A: Typically, there is no warranty on mats. However, you should confirm with the seller regarding any guarantees or return policies.